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Everytime I restart my computer these checkboxes are left unchecked. If I re-check them and hit apply, then look again after they are still checked. This ends on restart.

Please help!

I can upload logs or whatever files needed.

Thanks!

 

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

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Greetings,

Please do the following so that we may take a look at what's going on with your Malwarebytes installation:

  1. Download and run the Malwarebytes Support Tool
  2. Accept the EULA and click Advanced tab on the left (not Start Repair)
  3. Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply

Thanks

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Hello,

This is currently expected behaviour. Certain advanced Exploit Protection settings are not compatible with some software. As a result, the setting(s) will automatically be disabled when Exploit Protection is turned on (e.g. at Malwarebytes Service startup) if a potential software conflict is detected on the system.

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Thanks for the confirmation LiquidTension.  I was aware of an issue specific to one of the Exploit Protection settings for Microsoft Office, but I wasn't aware that there were also additional settings impacted by such issues.  Thanks for letting us know.

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