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Can't seem to get rid of PUP


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The problem is when ever I quarantine PUP.Optional.EasyLife after opening up chrome again it comes back if I scan again.

it's located in C:\Users\Username\AppData\Local\Google\Chrome\User Data\Default and it is the Secure Prefrences file.

I think it's something to do with chrome sync which brings back the PUP after I reopen chrome.

I don't want to clear my chrome sync data like passwords and bookmarks, anyone know how I can resolve this issue. 

maybe just edit the secure preferences file using notepad++ idk 

 

anyone else have this problem and figured out how to fix it?

Scan Details:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 7/3/19
Scan Time: 5:27 PM
Log File: 681693ce-9daf-11e9-a58d-0a002700000a.json

-Software Information-
Version: 3.7.1.2839
Components Version: 1.0.586
Update Package Version: 1.0.11388
License: Premium

-System Information-
OS: Windows 10 (Build 17763.557)
CPU: x64
File System: NTFS
 

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 406235
Threats Detected: 1
Threats Quarantined: 0
Time Elapsed: 5 min, 24 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
PUP.Optional.EasyLife, C:\USERS\USERNAME\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, No Action By User, [225], [691263],1.0.11388

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)






I think this guy has the same probem

https://forums.malwarebytes.com/topic/248833-pup-optionaleasylife/

 

 

 

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Hello Immy and welcome to Malwarebytes,

Run Malwarebytes as you did previously, make sure to quarantine any found entries..

Next,

Make clean install of Google Chrome:

If your Chrome Bookmarks are important do this first:

Go to this link: http://www.wikihow.com/Export-Bookmarks-from-Chrome follow the instructions and Export your Bookmarks from Chrome, save to your Desktop or similar. Note the instructions can also be used to Import the bookmarks.....

For your Passwords go here:

https://www.intowindows.com/how-to-backup-saved-passwords-in-google-chrome-browser/

Continue for a clean install:

Download Chrome installer and save to install later: https://www.google.com/intl/en_uk/chrome/browser/desktop/index.html https://www.google.com/intl/en_usa/chrome/browser/desktop/index.html

Next,

Open Chrome and sign into your account, open a new tab and type or copy paste chrome://settings/syncSetup hit enter...

In the new window that opens "Sync everthing" will probably be selected, scroll down to and select "Managed sync data on Google Dashboard"

A new window will open, scroll down to and select "Reset Sync" that will clear synced data from Google Server...

Continue to next step to completely Uninstall Chrome....

Next.

Uninstall Chrome: https://support.google.com/chrome/answer/95319?hl=en-GB follow those instructions, ensure the option to "Also delete your browsing data" is selected. <<--- Very important!!

Navigate to C:\Users\Your user name\Appdata\Local from that folder delete the folder named Google (you will need to show hidden files/folders to see the folder Appdata)

For XP that will be My Computer > C:\ Documents and Settings\Your User Name\Application Data\Roaming

How to show hidden files and folders for windows: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/

Next,

Install Google Chrome :

Next,

Import your Bookmarks... (instructions in the first step)

Next,

Install uBlock Origin for Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en

Does that help....

Kevin
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Thanks

 

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