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3 upgrades to 3.8.3 went very well


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I see nothing about version 3.8.3 but posts with problems with licensing after the upgrade. 

Thought someone might like to get some assurance that upgrades should not be a problem if your licenses are OK. I upgraded all 3 of my computers and it went smoother than any previous upgrades. All of my Exclusions and Settings were retained and my lifetime licenses were kept.

I do have to say that I did have a license problem about a month ago on one computer, but Malwarebytes Support fixed it for me after I forwarded purchase records. Getting your licenses correct in My Account at Malwarebytes website is worth the effort.

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***This is an automated reply***

Hi,

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Thanks for the feedback.  Like you, I had no trouble with the upgrade, though I too also already dealt with getting my lifetime licenses migrated into the new license management system at My.Malwarebytes.com so that's likely why.  Once everyone gets their licenses/keys migrated into the new system they shouldn't have any more issues like we've been seeing lately; it's just a side-effect of the new licensing/management system being put into place to keep track of everything, but once your licenses are in there, it's easy for you to reset and migrate them on your own so reactivating them after a fresh Windows install or moving them to a new system is a lot easier and can be accomplished without having to contact Support to get them to do it.  That's a huge part of the new licensing system that doesn't get a lot of attention, but it's a really great feature for longtime customers, especially those with lifetime licenses because we'd always have to contact Support to get our keys/activations reset in the past whenever we hit the threshold for the max number of devices/installations for our licenses but now we have the control to manage and reset them on our own via the new My Account web portal and I think it's great.

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