No Internet Connection After Removing or Quarantining Threats

[LuckyLeprachaun]

I've tried to use Malwarebytes to remove malware threat my laptop installed virus protection doesn't detect, and when I've tried to quarantine or remove it, it has broken my internet connection after it, so I've had to take out threat from quarantine as it returns to normal, but is there a way to fix this?

[kevinf80]

Hello LuckyLeprachaun and welcome to Malwarebytes,

Can you post the recent log from Malwarebytes to show what was quaratined...

To get the log from Malwarebytes do the following:   Click on the Report tab > from main interface. Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status...   Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans"   Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs... Thanks, Kevin

[LuckyLeprachaun]

The reports and text files seems like it would fill a lot of space, so I uploaded all the requested logs and text files to this reply.

The most recent report on Malwarebytes.

The FRST.txt file and as well as the Addition.txt file

June 30 Malwarebyte Report.txt Addition.txt FRST.txt

[kevinf80]

Thanks for those logs, continue:

Download GeekUninstaller from here: http://www.geekuninstaller.com/download (Choose free version) Save Geek.zip to your Desktop. (Visit the Home page at that link for necessary information) Extract Geek Uninstaller and save to your Desktop. There is no need to install, the executable is portable and can also be run from a USB if required. Run the tool, the main GUI will populate with installed programs list, Left click on Program name to highlight that entry. Select Action from the Menu bar, then Uninstall from there follow the prompts. If Uninstall fails open the "Action" menu one more time and use "Force Removal" option Program names to remove if present: AnonymizerGadget FastDataX 1.20 Yahoo! Powered Next, Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Open Malwarebytes Anti-Malware.   On the Settings tab > Protection Scroll to and make sure the following are selected: Scan for Rootkits Scan within Archives   Scroll further to Potential Threat Protection make sure the following are set as follows: Potentially Unwanted Programs (PUP`s) set as :- Always detect PUP`s (recommended) Potentially Unwanted Modifications (PUM`s) set as :- Alwaysdetect PUM`s (recommended)   Click on the Scan make sure Threat Scan is selected, A Threat Scan will begin. When the scan is complete if anything is found make sure that the first checkbox at the top is checked (that will automatically check all detected items), then click on the Quarantine Selected Tab If asked to restart your computer to complete the removal, please do so When complete click on Export Summary after deletion (bottom-left corner) and select Copy to Clipboard. Wait for the prompt to restart the computer to appear, then click on Yes. After the restart once you are back at your desktop, open Malwarebytes once more to retrieve the log. To get the log from Malwarebytes do the following:   Click on the Reports tab > from main interface. Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Please download AdwCleaner by Malwarebytes and save the file to your Desktop. https://downloads.malwarebytes.com/file/adwcleaner Right-click on the program and select Run as Administrator to start the tool. Accept the Terms of use. Wait until the database is ?updated. Click Scan Now. When finished, please click Clean & Repair. Your PC should reboot now if any items were found. After reboot, a log file will be opened. Copy its content into your next reply. ? Let me see those logs in your reply, also let me know if there are any remaining issues or concerns.. Thanks, Kevin..

fixlist.txt

[AdvancedSetup]

Are you still with us @LuckyLeprachaun

[AdvancedSetup]

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