Basic Repair completely bricked my laptop

[Toontricks]

I ran the basic repair tool without thinking (I was fairly tired) and upon restarting, literally nothing works.  I can log in alright but programs won’t run, either doing nothing or giving me error messages. I can’t even see any available networks never mind connect to them. I’ve gotten errors for the Microsoft Notification Center, windows firewall, windows update settings, and once there was even a log telling me that the video hardware itself was damaged, which never came back after a second reset. A system restore ends up failing as well, saying it can’t access a file. Please help me ASAP.

[Malwarebytes]

***This is an automated reply***

Hi,

Thanks for posting in the AdwCleaner Help forum.

Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue:

• AdwCleaner user guide
• A malicious element isn't being detected? Submit the sample here!
• Need help with another Malwarebytes product or malware removal?
  • Click here for home support
  • Click here for business support
  • Click here for malware removal help

Thanks in advance for your patience.

-The Malwarebytes Forum Team

[Toontricks]

Bumping this topic because I’m seriously screwed here. Any help would be great.

[AdvancedSetup]

Hello @Toontricks

Sorry to hear you're having issues with the system.

Please boot into Safe Mode and run a System Restore from the last restore

https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

 

https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options

Here is a tutorial with pictures on how to do a restore
https://www.tenforums.com/tutorials/4588-system-restore-windows-10-a.html

 

Let me know if that corrects the issue or not.

Thanks

Ron

 

Edited June 29, 2019 by AdvancedSetup
updated information

[Toontricks]

It’s my fault for not clarifying, this is an older laptop that’s running windows 7 32-bit, not windows 10. 

It did manage to system restore from safe mode and most applications are starting up normally. However I still have no internet connections and I am kind of worried about residual damage or whatever might have caused this in the first place. Any recommendations?

[AdvancedSetup]

Hi @Toontricks

Glad to hear you were able to get the system back up and running. I've moved your topic to the malware removal section of the forum to continue.

Let me get the following logs and we'll go from there to see what we can find going on.

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

Thanks

Ron

 

[AdvancedSetup]

Hello @Toontricks

Are you still with us?

 

[AdvancedSetup]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks