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Hi Wakerobin   :welcome:

( A ) Be sure to run and provide the Support tool report from above.

( B ) IF Malwarebytes Premium blocks anything there will be a display in a notice-message, plus you can also see it  not only in the Notification summary window, but also in the Reports section ---- the history section that also includes all "block" events.

That is to say, if it blocks something, it would be logged. 

( C ) Do look in the Reports section ( of Malwarebytes ) to see IF it shows anything to do ( of recent vintage ) with Outlook Express.

[ In Malwarebytes, click the Reports button and research  looking for "Block" reports ].

Edited by Maurice Naggar
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Thanks for the report file.

I see the last 2 Malwarebytes for Windows scans reported no malware.

and there are no "block" reports.   Certainly none that relate to Outlook Express.

Is this machine just a normal home use type?


Are you hooked up to a small office setup?


I notice that this Windows 7 machine is set to use a proxy.

"  ProxyEnable: [.DEFAULT] => Proxy is enabled. "


By the way, your pc has had Malwarebytes Premium installed at least from March 8, 2019   ( and probably from even earlier).

I cant imagine that just the license renewal event would have any relate to the Email situation.  Meaning that the license would have no bearing on the workings of the pc or the programs.   It ran the Malwarebytes program in Premium mode all before, and does the same now.


Lets do a short one time test.   Be sure you do not do any wild web surfing during this test.

Look on the Windows taskbar for the blue icon for Malwarebytes for Windows.

Do a RIGHT-click with the mouse on the icon and select "Quit Malwarebytes"  and reply YES to the prompts.   and let it exit out.

After about a minute,  Start your Outlook Express and then retest your Email service.


When done with that test, please manually restart Malwarebytes so that the pc is protected.

Let me know the result of that test.



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