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eemizerp

Email Attachment "Samrat June order_PDF.ace"

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Posted (edited)

...containing "Samrat June order_PDF.exe", VirusTotal*, Hybrid Analysis
* - although VirusTotal reports MB is detecting this threat, my work Endpoint Protection claims everything is OK with it.
I ALWAYS scan suspicious things email server I'm in charge quarantines and only if my home/work MBs clear them (unjustly) I submit here.

 

Edited by AdvancedSetup
Attachment removed. Now on VT

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Better post it here: https://forums.malwarebytes.com/forum/228-malwarebytes-endpoint-protection/

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Posted (edited)

Hey eemizerp thanks for the Sample!

We have reviewed and this should be already detected as you mention is even listed that we detect in VirusTotal.

There are a few reasons that this could occur (out of date definitions, product not running/communicating), please ensure that the Endpoint Agent and Malwarebytes version 3.x are installed. As well an uninstall and reinstall can be a helpful troubleshooting step.

If you are using our Endpoint Protection business suite my recommendation is to post in the forum above mentioned by Emphyrio

Opening a case will get an agent assigned to help ensure this gets resolved:
https://support.malwarebytes.com/community/contactsupport

We are here to help!

Many Thanks

Edited by KDawg

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