eemizerp Posted June 21, 2019 ID:1318239 Share Posted June 21, 2019 (edited) ...containing "Samrat June order_PDF.exe", VirusTotal*, Hybrid Analysis* - although VirusTotal reports MB is detecting this threat, my work Endpoint Protection claims everything is OK with it. I ALWAYS scan suspicious things email server I'm in charge quarantines and only if my home/work MBs clear them (unjustly) I submit here. Edited June 21, 2019 by AdvancedSetup Attachment removed. Now on VT Link to post Share on other sites More sharing options...
Staff Emphyrio Posted June 21, 2019 Staff ID:1318245 Share Posted June 21, 2019 Better post it here: https://forums.malwarebytes.com/forum/228-malwarebytes-endpoint-protection/ Link to post Share on other sites More sharing options...
KDawg Posted June 21, 2019 ID:1318312 Share Posted June 21, 2019 (edited) Hey eemizerp thanks for the Sample! We have reviewed and this should be already detected as you mention is even listed that we detect in VirusTotal. There are a few reasons that this could occur (out of date definitions, product not running/communicating), please ensure that the Endpoint Agent and Malwarebytes version 3.x are installed. As well an uninstall and reinstall can be a helpful troubleshooting step. If you are using our Endpoint Protection business suite my recommendation is to post in the forum above mentioned by Emphyrio Opening a case will get an agent assigned to help ensure this gets resolved:https://support.malwarebytes.com/community/contactsupport We are here to help! Many Thanks Edited June 21, 2019 by KDawg Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 21, 2019 Root Admin ID:1318332 Share Posted June 21, 2019 I have moved the topic to the Endpoint forum Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now