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Unable to install Malwarebyte on a server

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I use the Management Console to connect and install Malwarebytes on workstations and servers within my organization.  However, there is one server that I cannot connect to via the Console.  I have search for it by IP address to push the client but it cannot be found.  The only difference with this server is that it's located in a DMZ.  We have opened up ports 443 and 18457 (I think TCP) but that doesn't helps.  Is there anything else I should be doing?  Thanks.

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