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Malwarebytes premium ransomware protection won't turn on


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I also have the problem, but I don't have any exclusions that are visible in the program. I did have a directory excluded but had a series of BSOD on my windows 10 box and uninstalled the (legit) program that they were pointing to. the exclusions in MBAM seemed to disappear. now I have the "you don't have active protection turned on" it's only the ransomware and I can't turn it on. Here's my logs. Thanks in advance.

mbst-grab-results.zip

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Hi   :welcome:

Thank you for providing the Support tool report.

Please try uninstalling and reinstalling Malwarebytes for Windows using our Support tool. Let me know if that clears up the issue or not.

Uninstall and reinstall using the Malwarebytes Support Tool
https://support.malwarebytes.com/docs/DOC-2674

 

Let me know the situation after this is done.

I noticed this pc also has Avira Antivirus.   I may suggest some exclusions, later,  ( if there is still an issue on anti-ransomware) on Avira so that it treats Malwarebytes Premium as a trusted application.

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