RiskWare.BitCoinMiner.COMSPECRST

[gamwtospitakitou]

I got infected with Bitcoin miner. If i choose to quarantine and remove the files via Mbam after restart i see a black screen and cmd window.

I can't do anything other than restore to a previous infected point.

Attached my Mbam and Frst files, please someone help.

FRST.txt Addition.txt mbam.txt

[Maurice Naggar]

Hello &

Thanks for the reports.

Did you notice the few lines in the Scan report that showed "No action by user"?

 

Start Malwarebytes.

Click Settings. Click Protection tab & scroll down to Scan options.
( use the scroll bar at the right as needed).
Be sure *Scan within archives* is set to OFF.

On the section "Potential Threat Protection"
look down at the one "Potentially Unwanted Programs (PUPs)" look and make sure it is set to
"Always detect PUPS ".

and

look down at the one "Potential Unwanted Modifications (PUM)" look and make sure it is set to
"Always detect PUM ".

and
scroll all the way down to the section Automatic Quarantine
On the line "Automatically quarantine detected malware" be sure it is ON



Then once all set there, click on SCAN button
Then insure Threat scan has a check mark. Then click Start scan.
Review the results list.
Then I would suggest you make sure all lines have a check mark

To that end, if you click the very top left checkbox you can force all lines to be selected for removal. Be sure each line is checked.

 

Then you can proceed to click on the blue button Quarantine selected.

Let me know how it goes.
In Malwarebytes.
Click the Reports button ( on the left )
Look for the "Scan Report" that has the most recent Date and time.

When located, click the check box for it and click on View Report.
Then click the Export button at the bottom left.
Then select Text File (*.txt)

Put in a name for that file and remember where the file is created.

Then attach that file with your email.
Thank you.

[gamwtospitakitou]

Thanks for you answer Maurice but as i wrote earlier if i choose to quarantine and remove the files via Mbam after restarting i see a black screen and cmd window and i am unable to use my PC so i have to restore windows to a previous working point that is infected though. So by restoring windows i restore the Bitcoinminer somehow.

I chose not to do any action this time just to post a fresh report and wait for another solution from Frst for example.

[Maurice Naggar]

I regret to hear that you had to do a Windows System Restore.

I am not real sure what you mean by " wait for another solution from Frst for example ".

 

Lets get a fresh report.

We need to get information from this machine in order to have the proper detail to help you forward.
 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

    Download Malwarebytes Support Tool
    
    
    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support-1.4.0.615.exe to run the report
        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
        
    Place a checkmark next to Accept License Agreement and click Next
    You will be presented with a page stating, "Get Started!"

    Do NOT use the button “Start repair” !
    Click the Advanced tab on the left column
    
    Click the Gather Logs button
    
    A progress bar will appear and the program will proceed with getting logs from your computer
   
    Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
    Please attach the ZIP file in your next reply.

 

Thank you.

[gamwtospitakitou]

Thanks for the info. Attached the file.

mbst-grab-results.zip

[Maurice Naggar]

Thanks for the support report file.

Lets do a special custom fix.

I am sending a   custom Fix script which is going to be used by the FRSTENGLISH tool. They will both work together as a pair.

Please RIGHT-click the (attached file named) FIXLIST and select SAVE AS and save it directly ( as is) in the Downloads folder 

The tool named FRSTENGLISH is already on the Downloads folder.

Start the Windows Explorer and then, open the Downloads folder.


Double click FRSTENGLISH to run the tool. If the tool warns you the version is outdated, please download and run the updated version.
Click the Fix button just once, and wait.

 

 

PLEASE have lots and lots of patience when this starts. You will see a green progress bar start. Lots of patience. Some machines take longer than others.
If you receive a message that a reboot is required, please make sure you allow it to restart normally.
The tool will complete its run after restart.
When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run.

 

Please attach the Fixlog.txt

Let me know about how things go after this.   We will likely do more on the next pass.

Cheers,

fixlist.txt

[Maurice Naggar]

Hi,   How are things?

Did you see my last reply?

Maurice

[gamwtospitakitou]

Sorry for my late reply i was really busy at work.

I completed the process attached the log file.

Fixlog.txt

[Maurice Naggar]

Hi.   Thanks for the Fixlog report.  The run was good.   the question now would be, Hos is the original issue now ?  & How is the system now ?

You can get a second opinion thru Microsoft.

The Microsoft Safety Scanner is a free stand-alone virus scanner that  can be used to scan for & remove malware or potentially unwanted software from a system.

The download links & the how-to-run-the tool are at this link at Microsoft

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

 

Please keep me advised.

Cheers,

[gamwtospitakitou]

Thanks for everything.

System is cleaned.

[Maurice Naggar]

Hi,  You are welcome.  I am glad to help.

You may delete the files I had you download.

 

I will leave you with some safety tips.

Safer practices & malware prevention:
Follow best practices when browsing the Internet, especially on opening links coming from untrusted sources.
First rule of internet safety: slow down & think before you "click".
Free games & free programs are like "candy". We do not accept them from "strangers".

Never open attachments that come with unexpected ( out of the blue ) email no matter how enticing.
Never open attachments from the email itself. Do not double click in the email. Always Save first and then scan with antivirus program.

Never click links without first hovering your mouse over the link and seeing if it is going to an odd address ( one that does not fit or is odd looking or has typos).

 

Pay close attention when installing 3rd-party programs. It is important that you pay attention to the license agreements and installation screens when installing anything off of the Internet. If an installation screen offers you Custom or Advanced installation options, it is a good idea to select these as they will typically disclose what other 3rd party software will also be installed.
Take great care in every stage of the process and every offer screen, and make sure you know what it is you're agreeing to before you click "Next".

Use a Standard user account rather than an administrator-rights account when "surfing" the web.
See more info on Corrine's SecurityGarden Blog http://securitygarden.blogspot.com/p/blog-page_7.html
Dont remove your current login. Just use the new Standard-user-level one for everyday use while on the internet.


Check in at http://windowsupdate.microsoft.com 
Windows Update and install any Important Updates offered.

Make certain that Automatic Updates is enabled.
https://support.microsoft.com/en-us/help/12373/windows-update-faq

Keep your system and programs up to date. Several programs release security updates on a regular basis to patch vulnerabilities. Keeping your software patched up prevents attackers from being able to exploit them to drop malware.

For other added tips, read "10 easy ways to prevent malware infection"

.

All best wishes to you.

Maurice

[AdvancedSetup]

Glad we could help.

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Thanks