Jump to content
ColinJ

Keep getting blocked website Trojan ip address 5.39.221.54

Recommended Posts

Keep getting blocked website Trojan ip address 5.39.221.54 and worm ip address 185.244.25.194 , with multiple port ranges

Share this post


Link to post
Share on other sites

Hello @ColinJ and :welcome:

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, please click Clean & Repair.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

Share this post


Link to post
Share on other sites

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

Ron

 

Share this post


Link to post
Share on other sites

Ran FRST(x64),  using Fixlist file, attached results of fixlog.. Completed at 08:50am. as of 10:45AM no further website block notifications, will see how it goes over next 48 hrs. will update you.

Fixlog.txt

Share this post


Link to post
Share on other sites

As the issue appears to be resolve now I'll leave you with the following information to help keep the computer clean going forward. However, if the computer is showing signs of an issue still please let me know and we can dig in deeper to make sure it's clean.

 

 

Let's get real. If you're not backing up your data and you're still using Google Chrome then you're just not serious about Privacy, Safety, and protecting your data. Malwarebytes is a fantastic program but you still need to back up your data and you still need to block scripts and Ads in your browser. 
If you're still using Google Chrome I would highly suggest you consider using Firefox instead. For more advanced users you might consider installing NoScript as well (it does have a higher learning curve though)

Help Secure your browsers

Please install uBlock Origin for your browsers to better protect your system

FireFox, ChromeOpera , SafariMicrosoft Edge
AdBlock for Internet Explorer
How to use uBlock Origin to protect your online privacy and security | uBlock Origin tutorial 2018

This video tutorial above explains how to use uBlock Origin in advanced user mode and all the advanced settings to protect your online privacy and help prevent unwanted sites from changing your browser settings

Follow-up Reading

Everything you need to know about cybercrime
10 easy ways to prevent malware infection 
Keep your data backed up

Thank you for choosing Malwarebytes and tell your friends and family too. We're here to help.


Ron

 

 

Share this post


Link to post
Share on other sites

Ron, the problems back as of 12:17 06/15/2019 ... FYI I only use Firefox browser. I reran  fix cmd (FRST) against your fixlist file again.

and attached fixlog here. can you give me an idea(in laymen terms) of what your seeing in the tools result files.

 

Fixlog.txt

Share this post


Link to post
Share on other sites

Did you install   uBlock Origin on your browser?

Okay, well, let me have you run the following again so that we can see what's going on. Temporarily disable your Antivirus while running the following. Once done, re-enable your antivirus @ColinJ

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, please click Clean & Repair.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

Share this post


Link to post
Share on other sites

Please uninstall the following programs from Control Panel, Programs, Add/Remove

Bonjour
Java 8 Update 101

 

Then, update your Firefox. You're using Mozilla Firefox 67.0.2 it was updated to version 67.0.3 recently

 

Your computer is experiencing some issues that you should try to resolve which may potentially help lead to other unexpected issues.

Quote

System errors:
=============
Error: (06/18/2019 10:33:27 AM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (06/18/2019 10:28:37 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Audio Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/18/2019 10:25:50 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The hpqwmiex service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/18/2019 10:25:50 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Office Software Protection Platform service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/18/2019 10:25:50 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Com4QLBEx service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/18/2019 10:25:50 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The iPod Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/18/2019 10:25:50 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The ArcSoft Connect Daemon service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/18/2019 10:25:50 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Apple Mobile Device Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

 

 

Share this post


Link to post
Share on other sites

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.