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gellis519

Cant remove PUP.Optional.Eaburl

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Hello All,

If you could help me with this I would really appreciate it. Every time I run a scan this potentially unwanted program (PUP) gets identified and quarantined but the same PUP reappears in the next scan.  The file that is quarantined each time is Chrome 's"Web Data" file  (i.e. ...\AppData\Local\Chrome\User Data\Default\Web Data).

Thanks in advance.

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file:
In the Reply section in the bottom of the topic Select Click the Choose a File.
Navigate to the location of the File.
Click the file. It will appear in section.
Click the Saving button.

Wait for further instructions
====

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Hi,

Sorry but you need to run the Farbar program in an Administrator account.

See the remark in the FRST.TXT log.

Please run again and post fresh logs for my review.

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Hi,

Please download the attached Fixlist.txt file to  the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt) please post it to your reply.
===

If the problem persists and Chrome is Synced with other Devices check this out.

https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/

Execute the suggested fix.

Restart the computer normally.
===========

Please post the Fixlog.txt and let me know what problem persists.

fixlist.txt

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

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This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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