Fallout 76 - Malwarebytes blocking Social Functions?

[Lollie]

Been having some trouble with appearing online in the social menu and for social functions like grouping in a game - Fallout 76. No problems staying connected to actual game itself though.

 

I think Malwarebytes is blocking some part of Fallout 76's social function/server as my friends menu disappeared as usual but then I noticed Malwarebytes was actually connected to the Fallout 76 social functions server for some reason. I have put in all the exceptions and there's nothing I can do my end to get Malwarebytes to ignore this game and stop blocking things, so it seems that there's some kind of issue with the game and Malwarebytes.

[Malwarebytes]

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[Lollie]

The automated reply isn't anything to do with my issue, so I do need some human to come in here and take a look at this situation.

[exile360]

Greetings,

Do you still see the issue if you disable Web Protection in Malwarebytes?

[Lollie]

3 minutes ago, exile360 said:

Greetings,

Do you still see the issue if you disable Web Protection in Malwarebytes?

I tried turning that off to see if Malwarebytes backed off the server, but didn't see that happen, it seemed to stay connected to that server. Only when I disabled Malwarebytes itself the connection was cut from Malwarebytes to the Fallout 76 server.

[LiquidTension]

Hi @Lollie,

Please carry out the "technical issue" instructions in post #2 so we can take a closer look at the issue.

Just to confirm, is the following accurate?

• When Malwarebytes is running, social options in Fallout 76 do not function correctly.
• Disabling Web Protection has no impact and the issue persists.
• After "Quitting Malwarebytes", normal functionality is restored to Fallout 76.

Do you experience a similar issue with other games/programs?

Edited June 11, 2019 by LiquidTension

[Lollie]

5 minutes ago, LiquidTension said:

Hi @Lollie,

Please carry out the "technical issue" instructions in post #2 so we can take a closer look at the issue.

Just to confirm, is the following accurate?

• When Malwarebytes is running, social options in Fallout 76 do not function correctly.
• Disabling Web Protection has no impact and the issue persists.
• After "Quitting Malwarebytes", normal functionality is restored to Fallout 76.

Do you experience a similar issue with other games/programs?

 

All of those statements are correct. However I have to mention that the game is poorly coded and could easily be doing something it shouldn't be doing to make Malwarebytes suspicious. Due to a CTD bug (application issue, silent crash to desk) I have had to run game sandboxed to avoid the CTD. Another person found that if he disabled hardware DEP it stopped his CTD of the exact same type as well, it looks like the game tries to access protected memory or something.

 

File attached.

mbst-grab-results.zip

[Lollie]

Sorry, didn't answer the last question:

I don't experience any similar issues in any other game I play. It's just this game.