halleys5 Posted June 10, 2019 ID:1316615 Share Posted June 10, 2019 Downloaded and ran a fresh MWbytes which found a handful of PremiereOpinion trash. After deleting, my 2016 Outlook attachments will no longer open with MS Word or Powerpoint . They will not open after being saved to the desktop, nor will they open from within Outlook as they have been doing fine for years. "Word experienced an error trying to open the file" The online fixes say to adjust the Outlook Trust Center, Protected document settings, but my Outlook 2016 Biz does not have this option under Trust Center Settings. I also looked in the services.msc to verify Windows Firewall was running, but there is no Windows Firewall service listed on my Win 10 Pro services list. Any ideas here? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 11, 2019 Root Admin ID:1316629 Share Posted June 11, 2019 Hello @halleys5 and Are you sure the computer has not been infected by ransomware? You can do a System Restore to before the time you ran the scans and that would put everything back the way it was. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 13, 2019 Root Admin ID:1316897 Share Posted June 13, 2019 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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