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OtraX

About the Malwarebytes Website

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Sorry if it's the wrong place to post but I couldn't find anything more appropriate.

I've noticed the other day, while having 2 computers on, that the graphics on the website's frontpage weren't the same. On one computer (running win 10 and edge) I got a pic of a cute-ish robot with a pink shield and a katana on its back, and on the other computer (win 10, edge and firefox) I got a split bluish tinted pic of a more badass kind of robot shooting stuff off its hands. This one also appeared when running ubuntu 18+firefox and on an old android tablet.
At the same time there was no indication that there's anything not legit with any of the versions (I checked the certificates, etc).
Later I tried ubuntu 18 + brave I got the cute robot again.
Then badass robot on brave and cute robot on firefox...

Are the pics just cycling in the most weird way ever or what?
It really shouldn't work this way as it's confusing and messes up the website's identity. My first reaction when seeing both pics at once, one in each computer was "crap, I landed in a fake website". Someone should really look into that.

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Greetings,

The web/Marketing team at Malwarebytes has been known to test/deploy different variations of the website and landing pages at the same time, sometimes for testing, and sometimes depending on how the site was reached (i.e. direct link or from a search or linked from a specific site on the web etc.) and may also depend on region and platform (i.e. mobile vs desktop vs Linux vs Mac vs tablet etc.).  Part of the reason is to monitor clicks and test different versions for improving conversion/sales rates and part of the reason is for testing efficiency (i.e. the number of clicks a user takes to find what they're looking for etc. for optimization and ease of use).

It's a pretty normal thing these days that many sites and companies participate in and there are even web platforms specifically designed for this type of testing and multi-layout deployment so as long as the address is correct, it's HTTPS and the certificates etc. check out then there is no need for concern (also, for Premium users, Malwarebytes will generally blacklist/block any 'fake'/imitation Malwarebytes sites and their Legal department will seek to have them taken down if they infringe upon Malwarebytes' intellectual property/branding etc.).

I realize this doesn't address the issue of experiencing different variants of the site as you did, but I hope that it at least explains the likely reason that it happened.  It is something they've been doing for years and so far it seems most either haven't noticed or haven't been concerned about it as I believe this is only the second time I've ever heard anyone raise an issue with it (and the only other time I can recall was several years ago when they first started doing this kind of A/B testing).

If a member of the staff has anything to add or that differs from my explanation then I'll concede to their first-hand knowledge, however based on my own past experience being a former Malwarebytes employee, this appears to be the explanation for what you observed.

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Hi

Yeah, I suppose you're probably right about what's happening, but it's still weird in it's randomness. I had meant to download a trial version that day but put it on hold.

Anyway, thanks for replying (and sorry it took me this long to post back - the forum seems to think I'm a spammer...).

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The system detected you posting too fast which is often an indicator of a spammer

You should be able to post without issues as long as not too many too fast @OtraX

Thank you

Ron

 

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