Does Malwarebytes block pop ups?

[sammymocha]

I can't see or download or print pdf statements on my credit union's website. They suggested that something is blocking popups on my end. Chrome lets you allow popups on certain sites, is there something like that if Malwarebytes does block cookies?

Thanks,

Anne

[alvarnell]

Malwarebytes for Mac does not block either popups or cookies in any browser.

[treed]

The only Malwarebytes software that runs on the Mac that would be capable of blocking pop-ups would be the Malwarebytes browser extension, currently in beta for Chrome and Firefox. But it doesn't do pop-up blocking directly, just blocking of ads, trackers, and malicious sites, which seems unlikely to affect your credit union's website (unless it's something like a phishing site pretending to be your credit union's site).

If you are using Chrome or Firefox, and have that browser extension installed, try disabling it. If not, or if disabling it doesn't work, whatever's going on isn't related to Malwarebytes in any way. (But be sure to make sure you're actually on the correct site before disabling it!)

Edited June 5, 2019 by treed

[sammymocha]

Thanks for taking the time to answer this. I'll try disabling extension. Otherwise just go to another computer!

Thanks again,

Anne