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How do I prevent false positives with PUP.Optional.Spigot.Generic


teemus43

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For some time now I have been receiving 89 false positives on a DAILY BASIS concerning the presence of PUP.Optional.Spigot.Generic and PUP.Optional.PolarityTech.Generic problems. I quarantine all 89 of these reports and then go to Quarantine and DELETE all 89 reports only to see them return in 24 hours. I ready everything on the Malwarebytes blog about this and NOTHING POSTED WORKS. I am running Windows 10 Pro on a 64 bit system with all updates. Here is a copy of my DAILY scan results:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 5/30/19
Scan Time: 7:14 AM
Log File: 0a73578c-82cc-11e9-b753-509a4c3f82db.json

-Software Information-
Version: 3.7.1.2839
Components Version: 1.0.586
Update Package Version: 1.0.10834
License: Premium

-System Information-
OS: Windows 10 (Build 17134.765)
CPU: x64
File System: NTFS
User: System

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Scheduler
Result: Completed
Objects Scanned: 343431
Threats Detected: 88
Threats Quarantined: 0
Time Elapsed: 18 min, 7 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 3
PUP.Optional.Spigot.Generic, HKU\S-1-5-21-3283357715-2066799309-3359508784-1001\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|apakjidnflnckhfddffkojhaoghhcchp, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, HKU\S-1-5-21-3283357715-2066799309-3359508784-1001\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|bceiakgkigbijnpkjgaohfcnffemnnmh, No Action By User, [214], [575422],1.0.10834
PUP.Optional.PolarityTech.Generic, HKU\S-1-5-21-3283357715-2066799309-3359508784-1001\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|dopopnpbajbbidkeaghdigfefkenjjmc, No Action By User, [1754], [603737],1.0.10834

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 29
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\html\browserAction, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\_locales\en, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\_metadata, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\_locales, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\newtab, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\html, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\css, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\js, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\USERS\MRPAT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\APAKJIDNFLNCKHFDDFFKOJHAOGHHCCHP, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\html\browserAction, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\_locales\en, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\html\popup, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\_metadata, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\js\popup, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\_locales, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\newtab, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\html, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\css, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\js, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\USERS\MRPAT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\BCEIAKGKIGBIJNPKJGAOHFCNFFEMNNMH, No Action By User, [214], [575422],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\USERS\MRPAT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Extension Settings\dopopnpbajbbidkeaghdigfefkenjjmc, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\background, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\_metadata, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\prompt, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\icons, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\USERS\MRPAT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\DOPOPNPBAJBBIDKEAGHDIGFEFKENJJMC, No Action By User, [1754], [603737],1.0.10834

File: 56
PUP.Optional.Spigot.Generic, C:\USERS\MRPAT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\USERS\MRPAT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\USERS\MRPAT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\APAKJIDNFLNCKHFDDFFKOJHAOGHHCCHP\1.1_0\BACKGROUND.JS, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\css\browserAction.css, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\css\description.css, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\html\browserAction\browserAction.html, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\html\browserAction\description.html, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\js\userNewTab.js, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\newtab\quicknewtabpage.html, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\_locales\en\messages.json, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\_metadata\verified_contents.json, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\after.js, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\chromeRestore.js, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\contentscript.js, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\icon.png, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\apakjidnflnckhfddffkojhaoghhcchp\1.1_0\manifest.json, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\USERS\MRPAT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\USERS\MRPAT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\USERS\MRPAT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\BCEIAKGKIGBIJNPKJGAOHFCNFFEMNNMH\4.21_0\BACKGROUND.JS, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\css\browserAction.css, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\css\description.css, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\html\browserAction\browserAction.html, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\html\browserAction\description.html, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\js\userNewTab.js, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\newtab\quicknewtabpage.html, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\_locales\en\messages.json, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\_metadata\verified_contents.json, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\after.js, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\chromeRestore.js, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\contentscript.js, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\icon.png, No Action By User, [214], [575422],1.0.10834
PUP.Optional.Spigot.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\bceiakgkigbijnpkjgaohfcnffemnnmh\4.21_0\manifest.json, No Action By User, [214], [575422],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dopopnpbajbbidkeaghdigfefkenjjmc\000003.log, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dopopnpbajbbidkeaghdigfefkenjjmc\CURRENT, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dopopnpbajbbidkeaghdigfefkenjjmc\LOCK, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dopopnpbajbbidkeaghdigfefkenjjmc\LOG, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Sync Extension Settings\dopopnpbajbbidkeaghdigfefkenjjmc\MANIFEST-000001, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\USERS\MRPAT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\USERS\MRPAT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\USERS\MRPAT\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\DOPOPNPBAJBBIDKEAGHDIGFEFKENJJMC\1.0.19.204_0\PROMPT.JS, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\background\ext.js, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\background\index.html, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\background\listeners.js, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\background\search.js, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\background\settings.js, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\background\startup.js, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\icons\128.png, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\icons\16.png, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\icons\32.png, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\icons\48.png, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\prompt\green-up-arrow.png, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\prompt\ok-green-square.png, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\prompt\prompt.js, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\_metadata\verified_contents.json, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\content.js, No Action By User, [1754], [603737],1.0.10834
PUP.Optional.PolarityTech.Generic, C:\Users\mrpat\AppData\Local\Google\Chrome\User Data\Default\Extensions\dopopnpbajbbidkeaghdigfefkenjjmc\1.0.19.204_0\manifest.json, No Action By User, [1754], [603737],1.0.10834

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

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Greetings,

The issue is likely being caused by a feature in Chrome where it restores your past extensions/plugins whenever it starts up, so it is bringing these PUPs back every time it is launched after Malwarebytes has removed them.  To resolve this issue please follow the instructions in this topic.

Please let us know how it goes and if there is anything else we might assist you with.

Thanks

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I eventually got this to work...for now. The proof will be if I cease getting these false positives for the next few weeks or so. In the meantime, I do have some comments about your instructions and the screen shots contained in that explanation.

Several of the screen shots contained information that I did not see while trying to follow those instructions. Here are the problems.

1. The first screen shot in your steps 3. and 4. did not appear on my computer. I am running Windows 10 Pro on a Dell 5810 with a Xeon CPU E51620 V 4 running at 3.50 GHz. This computer has 32 GB of RAM and is running the 64 bit version of Windows 10 Pro on an X690based processor. After I figured out how to work around your defective instructions I did not receive the "Sign out" prompt.

2. Because of the errors in the previously reported section of your instructions I never saw the dialog box asking me to confirm my Sign Out of Chrome. I followed your instruction 7.  but I never received the prompt you described. You used the reference "On the new tab that is still open..." You failed to specifically describe what that tab should have on it and you did not include a screen shot of that "...new tab that is still open..." 

3. In your instruction 8. your said "REFRESH that page!!" Once again, you failed to give us a screen shot of the page that we need to refresh. Did you mean the aforementioned "...the new tab that is still open..." of some other tab?

4. I never did receive the error your described "This Chrome settings page is no longer available." Because of this, I did not receive any kind of notice as to where I should follow the instructions in your 9. instruction to "Sign in with your Chrome credentials there." Really? Where exactly is the here that you are referring to?

5. I finally did find the button labeled "RESET SYNCH" and I then signed into Chrome with my credentials. 

6. I did follow your steps 13. and 14. I was not asked to reboot my computer.

7. I did verify that the PUP warnings did not recur so I opened Chrome once again and turned on Sync. I then ran another scan using Malwarebytes and no PUPs were detected.

My suggestion to you is to do what I do for my customers when they contact me with questions through my web site, https://www.mrpatience.com and use the Windows 10 Steps Recorder. You can easily create a journal of your screens with the Steps Recorder and add textual commentary along the way. You can then create a ZIP file that customers can download, view, and print so that they can easily follow along with you as they solve their problems. I know that many folks are out there who are not using Windows 10, but this is a good way to encourage them to join the rest of us in the 21st century and upgrade to Windows 10.

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