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Adware wont go away after multiple scans with multiple adware removal tools


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I have tried HitmanPro and other scanners i cant think off of the top of my head, I have an antivirus called Webroot which removes some of it but i still get ads promoting sketchy antiviruses and fake norton and macafee popups. This all started when i tried to get a version of Sony Vegas Pro for free. It was a stupid move and now i have new tabs open when i click with an ad. Im hoping someone will help me resolve this im tired of it. I even tried a system restore which didint work. Happens on IE, Crome and Edge and makes my homepage for edge and IE MSN. :(Virus2.thumb.PNG.1ba637a7795cc6e12319c95e9ca420b8.PNGvirus3.thumb.PNG.8bcebcaa76e42f65aa09a54ecfe3524d.PNGvirus.thumb.PNG.31855c519e8cfc39efb97f4bc5e4a4cb.PNG

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

I'm not positive but I think These looks like Ads from the notification on the bottom and  right side of some pages.
Next time you see an ad click on the notice on the right of the Taskbar.
If you see a setting wheel open it and change the setting to stop the notifications.

How to Disable Notifications. In Chrome, Firefox, Opera, Edge, and Safari.
https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/

Add the site to your block list.

How did I get this.
https://forums.malwarebytes.com/topic/245131-random-i_bongacash-javascript-injection/
===

As for the other issues please execute these instructions.

Please download Malwarebytes Anti-Malware from here
 

  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to check mark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.


Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.
===

Please download AdwCleaner by Malwarebytes your Desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.

IMPORTANT

  • If you click the Clean button all items listed in the report will be removed.

If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).


===

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file:
In the Reply section in the bottom of the topic Select Click the Choose a File.
Navigate to the location of the File.
Click the file. It will appear in section.
Click the Saving button.

Let me know what problems persists.

Wait for further instructions
====

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I put my notification setting to blocked and when i try to put those ad websites it just says url not valid.

The logs are attachments 

AdwCleaner[C02].txtFRST.txtAddition.txtLOg malwarebytes.txt

A problem that still persists in on edge my homepage is not google and i cant change it. On IE it says "An unknown program wants to change your homepage to http://go.microsoft.com/fwlink/?LinkId=69157" Althought i can just change it to google. For edge i cant change it scince it only affect tabs i open.

 

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Hi,

Please download the attached Fixlist.txt file to  the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt) please post it to your reply.
===

If the problem persists try this if applicable.

Syncing Internet Explorer.

If the problem persists in IE and you are using the Sync with other devices, disable the Sync.
https://www.thewindowsclub.com/sync-internet-explorer-settings-windows-8-1-devices

close IE.

Restart the computer and re-sync you devices if you need them.
<<<>>>

Syncing Edge.

Edge
If the problem persists and you are Syncing Edge with other devices reset it.

https://www.tenforums.com/tutorials/36286-turn-off-sync-favorites-reading-list-microsoft-edge.html
===

After a restart of the computer continue if the problem persists.

JUST reset Edge as per these instructions.
Reset, Repair or Reinstall Edge browser in Windows 10
http://www.thewindowsclub.com/reset-microsoft-edge-browser-to-default-settings-in-windows-10
<<<>>>

Reset Internet Explorer:
Menu > Tools > Internet Options > Advanced Tab.
Click the Reset button on the bottom of the pane.
Click the Apply button.
Close IE.

===

Please post the Fixlog.txt and let me know what problem persists.

fixlist.txt

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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