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MBAMservice high CPU . Drops when i turn off Ransonware protection


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Hi

I have the pay version.

Im running version 3.1.1

im Running WIndows 7 out of the blue the Service runs high cpu.

No disk usage. No IO usage.

Just spins around.

When i turn Ransomware protection OFF theCPU used by MBAM service goes back to normal.

 

Whats going on ??

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

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Greetings,

Please do the following so that we may investigate the cause of the issue you are experiencing:

  1. Download and run the Malwarebytes Support Tool
  2. Accept the EULA and click Advanced tab on the left (not Start Repair)
  3. Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply

Thanks

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9 minutes ago, enf1946 said:

Wow now it wants my license. I enter it

and it says max users. Its the same PC !!

i dont have it on any other PC

Did you follow the screenshot exactly?

10 minutes ago, enf1946 said:

what do i do ?

Log in to your my.malwarebytes.com account and choose to deactivate all and use your key again.

If that does not work,  Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help

 

 

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