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External, so that you can disconnect it when the backup is completed.

If you use an internal one then it is never disconnected and if an encryption infection or other bad infection were to hit your computer that backup would potentially be affected as well and made useless.


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So far I seen the program pop up once again, but i am not sure how or what it is. It is stilling doing the same as it pops up during the sleep mode then auto closes when the computer is awaken. It is the same icon as before

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On 5/29/2019 at 5:26 PM, AdvancedSetup said:

Great, looks good.

How is the computer running now?

Go ahead and sleep the computer and let me know if that icon/issue is still there or not and I'll check back on you again later tonight



Hi Ron so as i mentioned before i got that program that popped up again, so i ran ADWCleaner and it had these results


# -------------------------------
# Malwarebytes AdwCleaner
# -------------------------------
# Build:    04-04-2019
# Database: 2019-05-27.1 (Cloud)
# Support:  https://www.malwarebytes.com/support
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    06-08-2019
# Duration: 00:00:00
# OS:       Windows 10 Pro
# Cleaned:  1
# Failed:   0

***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

No malicious folders cleaned.

***** [ Files ] *****

Deleted       C:\END

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

No malicious registry entries cleaned.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.


[+] Delete Tracing Keys
[+] Reset Winsock


AdwCleaner[S00].txt - [1687 octets] - [15/05/2019 00:33:26]
AdwCleaner[C00].txt - [1815 octets] - [15/05/2019 00:33:59]
AdwCleaner[S01].txt - [1371 octets] - [15/05/2019 00:38:59]
AdwCleaner[S02].txt - [1432 octets] - [21/05/2019 18:13:19]
AdwCleaner[S03].txt - [1493 octets] - [21/05/2019 18:13:55]
AdwCleaner[S04].txt - [1554 octets] - [25/05/2019 19:34:47]
AdwCleaner[S05].txt - [1615 octets] - [25/05/2019 20:16:03]
AdwCleaner[S06].txt - [1676 octets] - [25/05/2019 20:18:28]
AdwCleaner[S07].txt - [1737 octets] - [26/05/2019 04:07:27]
AdwCleaner[S08].txt - [1798 octets] - [29/05/2019 14:10:30]
AdwCleaner[S09].txt - [1859 octets] - [29/05/2019 14:35:04]
AdwCleaner[C09].txt - [2045 octets] - [29/05/2019 14:35:32]
AdwCleaner[S10].txt - [1981 octets] - [29/05/2019 15:09:49]
AdwCleaner[C10].txt - [2167 octets] - [29/05/2019 15:09:57]
AdwCleaner[S11].txt - [2116 octets] - [08/06/2019 22:28:01]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C11].txt ##########


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Sadly I cannot as it auto closed after I awake the PC, I’m not sure how to log the program or find out what it is. 


Again thank you

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Okay, let me have you run the following please.

Create an Autoruns Log:

  • Please download Sysinternals Autoruns from here.
  • Save Autoruns.exe to your desktop and double-click it to run it.
  • Once it starts, please press the Esc key on your keyboard.
  • Now that scanning is stopped, click on the Options button at the top of the program and select Verify Code Signatures
  • Once that's done press the F5 key on your keyboard, this will start the scan again, this time let it finish.
  • When it's finished, please click on the File button at the top of the program and select Save and save the Autoruns.arn file to your desktop and close Autoruns.
  • Right click on the Autoruns.arn file on your desktop and hover your mouse over Send To and select Compressed (zipped) Folder
  • Attach the Autoruns.zip folder you just created to your next reply

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This one

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

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hello, so nothing has popped up yet but i'm unsure if this solved the issue as it has done this before.

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Yeah it did reappear just now so I'm really lost on this. might just do a hard wipe on the hard drives and reinstall windows... sadly

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Well, let me know. If you're going to reinstall Windows please make sure  you deactivate Malwarebytes before doing so. That way you can reactivate without an issue.



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