bryan2604 Posted May 23, 2019 ID:1314036 Share Posted May 23, 2019 Hi all, Yesterday I mistakenly downloaded a rar file that contained several malware as it passed it through virustotal.com and it showed that it contained several malware. Today, I have passed Malwarebytes to my computer and I see these 5 malware, I have tried to eliminate them as 10 times but it is not deleted. I have tried several times to delete them with the Malwarebytes tool and it is not deleted. What can I do to eliminate it? since as soon as the malware was installed on my PC, it started to open some before pages without having opened it on my own. Helps me. Link to post Share on other sites More sharing options...
nasdaq Posted May 24, 2019 ID:1314120 Share Posted May 24, 2019 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === If the problem persists and Chrome is Synced with other Devices check this out. https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Execute the suggested fix. Restart the computer normally. =========== If the problem persists run this program. Download the Farbar Recovery Scan Tool (FRST).Choose the 32 or 64 bit version for your system. and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file: In the Reply section in the bottom of the topic Select Click the Choose a File. Navigate to the location of the File. Click the file. It will appear in section. Click the Saving button. Wait for further instructions Link to post Share on other sites More sharing options...
nasdaq Posted May 29, 2019 ID:1314760 Share Posted May 29, 2019 Are you still with me? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 5, 2019 Root Admin ID:1315883 Share Posted June 5, 2019 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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