Jump to content
Vladimir17

Why is Malwarebytes not removing threats?

Recommended Posts

I have been using Malwarebytes for almost 3 months for free, and it did its job well without any issues until i accidentally "Updated" Flash and now I have a site redirect virus and a fake tech support scam, I tried scanning and Malwarebytes did find the threats, and when i restarted my computer to remove those threats, nothing has changed, i tried at least 5 times and still nothing has changed, please help me

Share this post


Link to post
Share on other sites

I don't believe those instructions apply to your situation.

I'm not altogether clear on your situation. Although Malwarebytes will normally remove the offending malware, it cannot restore any settings that were changed by that malware. There are also a few items which Malwarebytes is unable to remove and other times when the infection is able to repair itself.

Please start by implementing any of the instructions in the pinned article at the top of this forum and linked below. If that doesn’t fix the problem, then come back and be much more detailed on exactly what you are seeing that has it changed.

 

Share this post


Link to post
Share on other sites

I'll take a look at this article but the same has happened to me, also updating Flash.  So I've gone on to many Apple forums which have suggested using Malwarebytes.  I downloaded it, it detected problems, I restarted it, and it is still the same - the problem is still there. I'll see how I go with the link. 

Share this post


Link to post
Share on other sites

I'll take a look at this article but the same has happened to me, also updating Flash.  So I've gone on to many Apple forums which have suggested using Malwarebytes.  I downloaded it, it detected problems, I restarted the computer, and it is still the same - the problem is still there. I'll see how I go with the link. 

Ok I looked at the article and nothing helped in it. 

So I type a search but I am redirected to "Bing" - via trove.com and something (its too quick to find out) like goto... that pops up in the internet address area. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.