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ANSWERED Still blocked site

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Hi,

Our site is still blocked.  Last week Zynthesist stated it would be unblocked.  Do you need more info? Thanks

 

Prior post:

 

Log:

-Log Details-
Protection Event Date: 5/20/19
Protection Event Time: 2:48 PM
Log File: e8c51704-7b2f-11e9-9840-509a4c2ed181.json

-Software Information-
Version: 3.7.1.2839
Components Version: 1.0.586
Update Package Version: 1.0.10682
License: Premium

-System Information-
OS: Windows 10 (Build 17134.765)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Category: Trojan
Domain: bostonsoftware <dot> com
IP Address: 74.205.37.177
Port: [58227]
Type: Outbound
File: C:\Program Files (x86)\Internet Explorer\iexplore <dot> exe

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Hello,

Your log shows you have an outdated package version, please do an update as this domain was removed on 17 May 2019. 

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Excellent, thank you for the info.

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Hi, thanks again for your help.

Do you have any insight into why our site may have been blocked and what measures you'd suggest to keep whitelisted?  We have some desktop files that make calls to applications on our web servers. 

thanks for your help

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