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I'm using Malwarebytes Premium. Every time I run a scan I get these same results:
A series of threats will be detected, and when I go to quarantine them, some will be "replaced," some will be "quarantined," and one will just fail. After perusing this forum, I also decide to take the step to run the Farber Recovery Scan Tool. I'm just not really sure what to do with any of the info I have.

Below I've attached two screengrabs of the Scan Results and Quarantine Report and the two Farber txt docs.

PS -- I've run Webroot and Windows Defender, which turn up nothing. I've also run Malwarebytes Adwcleaner, which turned up a few problems that were easily cleaned up and don't recur.

Report.png

REsults.jpg

Addition.txt FRST.txt

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Hi,              

I will be helping and guiding you, going forward.
Thanks for the FRST reports.

We need to get additional  information from this machine in order to have the proper detail to help you forward.
 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

    Download Malwarebytes Support Tool
    
    
    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support-1.4.0.615.exe to run the report
        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
        
    Place a checkmark next to Accept License Agreement and click Next
    You will be presented with a page stating, "Get Started!"

    Do NOT use the button “Start repair” !
    Click the Advanced tab on the left column
    
    Click the Gather Logs button
    
    A progress bar will appear and the program will proceed with getting logs from your computer
   
    Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
    Please attach the ZIP file in your next reply.

 

Thank you.

 

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Maurice, 

Hi! I'm sorry, I didn't realize anyone had responded. I took a guess that deleting Chrome and reinstalling it would solve the problem, since the PUP was only affecting my Chrome app. It turns out that it work, although I lost all my bookmarks and whatnot. That's fine but might not prove to be a good fix for someone else experiencing the same problem.

Anyhow, thanks for responding! If it comes up again, I'll refer back to your first comment and follow through the steps. 

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Thank you for the status update.  I am glad that the issue is gone.

I only wished you would have asked here first.

There is a procedure that could have saved the bookmarks as part of a special procedure.

Since your issue seems to be gone, I will go ahead and tag this thread for closure.  If you need any other help, let me know.

My best to you.

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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