Malwarebytes PREMIUM stuck on pre scan

[Mirfly]

I PAID for malwarebytes and now my computer is not working. Malwarebytes is stuck on Prescreening. what a RIP OFF this product is. I now will have to take my computer in to get it fixed.

[alvarnell]

Lesson learned here. Always take advantage of the free trial before paying, to make sure it works with your setup.

Although a very few users have had some issue with Malwarebytes installation, I believe all have been quickly resolved by a reboot or an uninstall/re-install. Of thousands of users I've seen here, you are the first that felt they were ripped off.

Assuming you are looking for assistance and not just venting, can you describe how your computer is "not working?"

 

[LiquidTension]

Hello @Mirfly,

Sorry to hear of the troubles you're having.

In addition to elaborating on the issues, please could you also carry out the instructions in the topic linked below so we can take a closer look at the issue.
https://forums.malwarebytes.com/topic/190532-having-problems-using-malwarebytes-please-follow-these-steps/

Thanks!