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kimabc3

Double Clicking Malware issue?

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I've had this problem in the past but I can't remember how to fix it, it was malware or viral previously. I have a rough idea that it occured two days ago while I was looking for a .dll file via a site for DirectX I am aware that I downloaded something, which I didn't install I just moved it to the trash, and this double clicking has been going on since then. I found this thread: 

https://forums.malwarebytes.com/topic/233643-mouse-double-clicking-problem/ 

I started the process of the instructions given to this member but now I am stuck at the part where it says download the file called fixlist.txt. I am not sure where or how to download it. I shall attach the two files I have so far. Oh also worth a mention that I ran the Malwarebytes program but it hasn't detected anything. I really work better with picture instructions if that's possible. 

Addition.txt FRST.txt

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Hi @kimabc3,

Thanks for providing the logs. There are no signs of any malware present.

Could you elaborate a little more on the issue please. Are you experiencing a double-click every time you single-click? Are there any other issues occurring?

Have you tried testing a different mouse to see if the fault lies there?
Does this behaviour occur in Safe Mode?

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Hello Liquid Tension, 

Thank you for your reply. For the elaboration part, it is spontaneously double clicking on the left and right buttons, mostly double clicks, for example if I right clicked to activate the cursor in a box to type it would highlight an entire page as if I was wanting to copy text. If I click the cursor mid sentence to correct a typo instead of the cursor moving to where the point is it again highlights an entire page. It happen in the internet and when opening files/folders.  

I do not have another mouse to test but I have been using this mouse on another PC and I am not getting this double clicking problem on that PC. 

I assumed it to be some kind of infection since my machine had started lagging on booting up, and programs have started taking a long time to open. As I mentioned in my first post that I've had a malware or virus like this before in the past and when this problem occured last week, I was reading something on the internet and suddenly a tab opened up on it's own and a file downloaded to my pc, it downloaded so fast that I had no chance to cancel it, but I just moved it to the trash. I had to close my browser down because the tab that opened itself creating a download caused my entire browsers to freeze up, but you seem to read in my logs I have no infection? 

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Posted (edited)

Thanks for the information. Did you also check if the same behaviour occurs in Safe Mode?

We can run a couple of on-demand scans to check further (though I do suspect the cause lies with a particular configuration on your computer rather than malware/adware).

Please work your way through the following:

Ky7CZ60.png Malwarebytes Threat Scan with Rootkit Scanning

  • Open Malwarebytes.
  • Click the Settings menu followed by the Protection tab.
  • Scroll down to Scan Options and turn the Scan for rootkits setting on.
  • Click the Dashboard menu.
  • Click Scan Now.
  • If threats are detected, ensure all items are FSHHv35.png checked at the end of the scan and click Quarantine Selected.
  • If you are prompted to restart, click Yes.
  • Upon completion of the scan or after the reboot, click the Export Summary button.
  • Click Text File (.txt).
  • Click Desktop in the sidebar on the left.
  • Give the report a file name and click Save.
  • Click OK followed by Close.
  • Attach the report (found on your Desktop) in your next reply.
     

h3qKPnn.png Malwarebytes AdwCleaner

  • Please download Malwarebytes AdwCleaner using the link below.
    https://toolslib.net/downloads/finish/1/
  • Right-click h3qKPnn.png adwcleaner_7.#.#.exe and select AVOiBNU.jpg Run as administrator to run the program.
  • Click I AGREE if you consent to the EULA.
  • Click Settings. Scroll down to Reset Winsock and turn the setting off ?name=inline1686760848.png.
  • Click Dashboard followed by Scan Now.
  • Upon completion, if no threats are detected, click Skip Basic Repair and skip to the last bullet point below.
  • If items are detected, click Clean & Repair.
  • Ensure all open work is saved and closed. Click Clean & Restart Now when prompted.
  • Note: This will automatically reboot your computer.
  • After the reboot, AdwCleaner will open. Close the program.
  • A log named UdawJ7P.png AdwCleaner[C0].txt will be saved in the following folder: C:\AdwCleaner\Logs. Please attach the log in your next reply.
     

vvtBuK7.png ESET Online Scan

  • Please download ESET Online Scan using the link below.
    http://download.eset.com/special/eos/esetonlinescanner_enu.exe
  • Double-click vvtBuK7.png esetonlinescanner_enu.exe to run the program.
  • Click Accept.
  • Place a checkmark next to Enable detection of potentially unwanted applications.
  • Click Advanced settings. Place a checkmark next to Enable detection of potentially unsafe applications.
  • adyKmya.png Important: Ensure Clean threats automatically is unchecked.
  • Click Scan.
  • Allow the virus signature database to download.
  • Wait for the scan to finish. Please be patient as this can take some time.
  • Upon completion, click List of found threats.
  • Click Export to text file…, name the file and save to your Desktop.
  • Click Back.
  • Note: If no threats were found, there will be no list of found threats or log to save.
  • Place a checkmark next to Delete application’s data on close and click Finish.
  • Click the ‘X’ in the upper right corner to close the window.
  • Please attach the file in your next reply.
Edited by LiquidTension

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Hello and thank you again for your reply, I haven't checked anything in safe mode yet, I am quite new to Windows 10 and I am still figuring out how to navigate it. I am sure I can do a quick google search to find out how to start up in safe mode, but before I do any scans, do these programs require me to only run them in safe mode or do I scan first? I ask because on my Windows 7 I couldn't run safe mode with an internet connection. Of course I can download everything first and then reboot in safe mode if required. 

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Hello,

The scans can be performed in Normal Mode. They're intended to double-check for the presence of malware/adware.

Booting into Safe Mode is just to check if you experience the same double-click behaviour or not in that environment. You don't need to perform the 3 scans there.

Here are instructions on booting into Safe Mode:
https://support.microsoft.com/en-gb/help/12376/windows-10-start-your-pc-in-safe-mode

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

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This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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