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pray4mojo

Cannot Install Managed Client On Windows 10 Computer

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Hello,

I keep getting the following message when attempting to install Malwarebytes on a Windows 10 Professional machine.  The error message below happened on the local administrator account as well as another user in the local administrator group.  

"The setup program is required to run under administrator account, please login as administror and try again."

I have attempted to use our previous client MSI we built from the console and also created a new one using the exe format.  Both fail.

Any assistance is appreciated.

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Logging in as an admin or user in an admin group with modern Windows does not give you administrative permissions directly. If you have not yet tried this, right click the exe and run as admin. The MSI needs to be ran with an msiexec command from an admin elevated CMD. Also make sure the installers are copied locally to the machine being installed, they do not work reliably, if at all, over network drives and shares.

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