Life time licence

[synthkid]

I bought a lifetime licence a few years ago now i am using a new pc  because my other ones motherboard whent. I downloaded the latest version of premium on trial but cant seem to transfer my  details to the new software? 

[Malwarebytes]

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[exile360]

Greetings,

You should be able to transfer your license using the new My Account feature.  To do so, sign up for an account at My.Malwarebytes.com using the same email address you used when you originally purchased your lifetime license if possible.  Once you've done so you should see your license details there and you should be able to manage and deactivate your license from the previous system so that you may then activate it on your new drive/system.  Details on how to sign up for an account can be found in this support article and info on how to deactivate your license from your old device can be found in this support article (scroll down to the section that covers deactivating it from the My.Malwarebytes.com website).

If you aren't able to use the same email address you used when you originally purchased your license for some reason then you should still be able to add the license to your account by following the instructions in this support article.

If that doesn't work, or if you have any other issues getting your license deactivated and transferred then you should contact Malwarebytes Support directly by filling out the form on the bottom of this page and they will gladly assist you as soon as they are able to.

I hope this helps, and if there is anything else we might assist you with please let us know.

Thanks