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Malwarebytes Premium keeps quarantining Thaiphoon.exe

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Hi,

i cannot stop Malwarebytes Premium from quarantining an app called Thaiphoon.  It’s a program that analyzes your installed DRAM and can make XMT changes to it. 

I’ve tried adding Thaiphoon.exe to the list of excluded apps, but Malwarebytes insists that it needs quarantining. I’ve also tried the different reasons for exclusion, but it still gets quarantined. i don’t know what else to do.

 

please help....thanks!

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
Submit the file to VirusTotal
Follow the instructions on this page. 
https://www.virustotal.com/gui/home/upload

If found to be good open a ticket in the Support Forum.
At:
https://www.virustotal.com/gui/home/upload

The will investigate and possibly the will issue an update to correct the problem.

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I submitted the file as you asked.  Only one of 71 flagged it as a bad file. That one is Cylance.

Should i still open a ticket?

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Yes let the Expert at MBAM see what they can do to help, you and others.

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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