Running a scan on an endpoint that is disconnected from network

[wep]

I am running the paid version of MB endpoint on our network. I am trying to run a scan on an endpoint that is disconnected from our network so I can access the cloud console. Is this possible? Do I need to install a different tool? Thanks for any help.

[wep]

Sorry, I accidentally posted my screen name as the topic. I  not sure how to edit a post yet.

[exile360]

Greetings,

You should find the guide on this page to be helpful.

As for the topic title, don't worry, it's not a problem, and just FYI editing is not allowed for regular members as a preemptive measure against the frequent spambots the forums had to deal with prior to implementing these stricter policies, but if there is a major problem with a post or something that you need to have changed or deleted you may contact one of the forum administrators and they will assist you:

https://forums.malwarebytes.com/search/?&type=core_members&joinedDate=any&group[6]=1&group[7]=1&group[4]=1

I hope this helps, and if there is anything else we might assist you with please let us know.

Thanks

Edited May 10, 2019 by exile360

[djacobson]

Hi @wep, if the endpoint has the installation already, you can right click the system tray icon and start a scan. This will follow whatever is set in the policy, so if you do not have an installation on that machine or are disconnected from the network and need to use a more customizable scan, grab your MBBR (Malwarebytes Breach Remediation) tool. This is a cmd tool for Windows, terminal and gui for Macs. You can find it in your Endpoints -> Add Endpoints -> Dissolvable Unmanaged Remediation Tool. Instructions on how to use and the scan switches available are contained within a PDF guide that is inside the download. Let me know if you need any help.

[djacobson]

On 5/10/2019 at 3:15 PM, wep said:

Sorry, I accidentally posted my screen name as the topic. I  not sure how to edit a post yet.

I got you bud!