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My computer has been blocked by a popup but nothing showed up from Malwarebytes. I have a Malware account. My name is Richard Callahan, email is <email removed>, my phone is <removed>. I am not computer proficient. Please help. There is a phone # in the popup:  855-920-1222. Right now my PC is not blocked but it comes and goes. I have the activation key if you need it. Rick Callahan

 

Edited by tetonbob
removed email address, phone #, to protect against harvesting
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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Do not reply to any of the posts.

Read this topic, hope it helps.
Tech support scams: help and resource page
https://blog.malwarebytes.com/tech-support-scams/

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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