Number of downloads display not always working

[David H. Lipman]

Recently a Forum 'ware update brought back the enumeration of downloads for a given attachment.

However sometimes it works but often it doesn't and the attachment just shows "Fetching info.." with the results not being obtained.

[AdvancedSetup]

 

Sample:  fixlist.txt

 

[AdvancedSetup]

What I see before clicking to download

 

[AdvancedSetup]

Apparently, it is no longer physically shown on the page. Seems you have to now hover over the file to see its details.

This is what I see now

 

[AdvancedSetup]

Your issue appears to be that the system is taking an inordinate amount of time retrieving the information about the media. I'll report to IPS

 

 

[David H. Lipman]

Maybe... Maybe not.

This is from your posted example.

This is a from an attachment in a PM stream.   The enumeration of downloads was immediate upon reading the PM and upon a refresh of viewing the thread after I downloaded the attachment.

 

Thank you Ron.

EDIT:

This may have dependencies upon Browser versions.

Two different Firefox versions get different results.

 

 

Edited May 7, 2019 by David H. Lipman

[AdvancedSetup]

What about Chrome,IE, Edge, or Opera?

 

[AdvancedSetup]

Is anyone else able to duplicate/confirm the issue David is having? Maybe your ISP? or some other type of DNS or speed issue? What about if using a VPN to another location?

 

[David H. Lipman]

11 minutes ago, AdvancedSetup said:

What about Chrome,IE, Edge, or Opera?

IE11

• When not logged-in I get "Unavailable". 
• When logged-in the number of downloads is properly enumerated.

[AdvancedSetup]

Possibly some plugin you're using in Firefox is either masking or helping to create this issue?

Can you try starting FF in Safe Mode and see if it happens

 

[AdvancedSetup]

Please note that Firefox 66.0.5 has been released and is now available.

 

https://www.mozilla.org/en-US/firefox/66.0.5/releasenotes/

https://www.mozilla.org

[David H. Lipman]

Safe Mode - same results.

If an attachment download is enumerated in a PM and not in a sub-forum post, that points to Forum 'ware coding inconsistency.

Why would an attachment in a PM be treated differently than an attachment in a sub-forum thread?

That query would be the beginning point to a resolution.

 

[AdvancedSetup]

Yes, but unless I read you wrong, this is not happening in IE so....that sure points a finger at some setting with Firefox. I get unavailable as a guest too which is normal

 

 

Edited May 8, 2019 by AdvancedSetup
updated information