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Howdy,

I'm new to this forum so if this is the wrong place to ask, apologies. I've just finished up using a free trial of Malwarebytes premium, and I've seen that Malwarebytes offer a student discount, the only problem is that it verifies against .edu emails and not the UK standard .ac.uk domains, Is there anyone I can contact to enquire as to whether you offer the discount to UK students, and if so, how do i obtain it?
Thanks

Kaller

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Just now, exile360 said:

Greetings,

Yes, you may contact Malwarebytes Support via the form on the bottom of this page and they should be able to assist you and answer your questions.

I hope you are successful, and if there is anything else we might assist you with please let us know.

Thanks

Sweet I'll pop in a ticket, any idea what the reply timespan is? Thanks!

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4 minutes ago, Kaller330 said:

Sweet I'll pop in a ticket, any idea what the reply timespan is? Thanks!

Tickets are handled on a first in first out and it also depends on how busy they are at the help desk.  I would give it anywhere from 1 ~ 3 days. Also make sure you check your spam/junk folder for replies.

Edited by Firefox
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2 minutes ago, Firefox said:

Tickets are handled on a first in first out and it also depends on how busy they are at the help desk.  I would give it anywhere from 1 ~ 3 days. Also make sure you check your spam/junk folder for replies.

Perfect, thankyou

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1 minute ago, AdvancedSetup said:

Hello @Kaller330

The Malwarebytes Student Discount is only available to students actively enrolled in a United States educational institution with a valid .edu email address

Thank you

Ron

 

If that's the case that would be rather disappointing, especially as there's been a couple of instances of UK students recieving the discount:
https://www.reddit.com/r/Malwarebytes/comments/54mkjr/any_student_discounts_for_malwarebytes/

And here on the forums:

 

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Just now, AdvancedSetup said:

It is US only now and we'll be looking to possibly expand in the future

 

 

Incredibly disappointing, Especially as this decision must've happened over the course of the  6 months since the UK student in aforementioned post got it offered to them. Not recognising the 130 odd universities in the United Kingdom is a rather interesting rationale I must say, especially with the collective of students likely willing to use the service if a Student discount was offered, like our .edu wielding counterparts. I'm a software engineering student and recognise the value of a good anti-virus, and unless Malwarebytes changes in the future, that'll be some other solution for now.

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On 5/7/2019 at 9:42 PM, AdvancedSetup said:

Hello @Kaller330

I'm happy to report that speaking with our Sales Team, the Student Discount is available now in 52 other Countries at this time, including the UK through Student Beans. Please follow the prompts when registering. 

Thank you

 

Hi, i checked the Student Beans website and there is no mention of a discount?

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