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Gt-truth

Issues with Windows 10

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Posted (edited)
On 5/4/2019 at 8:05 PM, AdvancedSetup said:

Uninstall it Gt-truth

 

A new problem with windows 10 .

almost I want to uninstall it but my device again having an compatibility problem with the new drives update pushed out by Microsoft and this is a new reinstall  of the windows 10 (1809) system almost a few day passed https://www.google.com/search?safe=strict&client=firefox-b-d&ei=S1fPXNriOcuzsAek27LgCg&q=hp+0x800703e3&oq=hp+0x800703e3&gs_l=psy-ab.3...57858.59250..60420...0.0..0.465.1113.2-1j1j1......0....1..gws-wiz.......0i71.ucVtWcZO_pA

well , I’ve had to wipe out all windows 10 files from my USB drive and I will revert back to an earlier version of windows which is (1803) and I am working on to starts making the BOOTABLE USB and to moving my file before formatting and to reverting back to version 1803 .

On 5/4/2019 at 8:04 PM, nukecad said:

I've just posted a link in the Firefox beta thread that applies the main hotfix without 'studies' so should work with FF clones.

Here it is again:

https://storage.googleapis.com/moz-fx-normandy-prod-addons/extensions/hotfix-update-xpi-intermediate%40mozilla.com-1.0.2-signed.xpi

this file is unknown . was this file by FIREFOX developers ?

Edited by Gt-truth

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Posted (edited)
13 hours ago, Gt-truth said:

this file is unknown . was this file by FIREFOX developers ?

Yes it was signed by Mozilla and was the file used in the hotfix - but it's no longer needed - Mozilla have released an update to FF 66.0.4 to fix the signing problem.
(Although a few issues still remain for some extensions/add-ons, see 'unresolved' in the release notes).
https://www.mozilla.org/en-US/firefox/66.0.4/releasenotes/?utm_campaign=whatsnew&utm_medium=firefox-browser&utm_source=firefox-browser

 

Not sure about your Windows problem, it looks to be HP specific? (They do seem to frequently have problems with HP machines and Windows 10 updates).
My Asus laptop updated Windows 10 to build 17763.475  without any problems.

Edited by nukecad

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Posted (edited)
On 5/6/2019 at 4:24 AM, AdvancedSetup said:

I've split your post off to its own topic @Gt-truth as it doesn't really have to do with Firefox, it's more a generic Windows 10 issue

 

hello @AdvancedSetup

thanks to you for split my post off . my bad when I had to post my

On 5/6/2019 at 2:07 PM, nukecad said:

Yes it was signed by Mozilla and was the file used in the hotfix - but it's no longer needed - Mozilla have released an update to FF 66.0.4 to fix the signing problem.
(Although a few issues still remain for some extensions/add-ons, see 'unresolved' in the release notes).
https://www.mozilla.org/en-US/firefox/66.0.4/releasenotes/?utm_campaign=whatsnew&utm_medium=firefox-browser&utm_source=firefox-browser

 

Not sure about your Windows problem, it looks to be HP specific? (They do seem to frequently have problems with HP machines and Windows 10 updates).
My Asus laptop updated Windows 10 to build 17763.475  without any problems.

hi @nukecad thanks for post this hotfix information . yes , this is a HP . I was trying to install all HP Drivers but some of them won’t be install . my windows version is the same as your .

meanwhile , you may want to check the currents HP issue with windows 10 from this link here 

my device had a few or more  of compatibility problem since I bought it ! not sure how do I fix those problem .

Edited by Gt-truth

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From that article. It says to download and install those fixes listed.

Starting with the latest BIOS update

 

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Posted (edited)
On 5/7/2019 at 9:11 PM, AdvancedSetup said:

From that article. It says to download and install those fixes listed.

Starting with the latest BIOS update

 

OK , going now to download the BIOS update.exe file . I have an question before going to updating the BIOS . my question is : whether the BIOS update will cause an issue like a black screen or trouble to start windows then what should do I do ?

an HP article says that should to disable bitlocker but however there is no "bitlocker" in windows 10 ? I can not find it either .

Edited by Gt-truth

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12 hours ago, AdvancedSetup said:

If you're running Windows 10 Home version then it does not come with BitLocker. Windows 10 Pro and Enterprise do and yes it might be easier if you do temporarily disable BitLocker if you have the Pro version.

https://www.anandtech.com/show/9413/windows-10-editions-compared

 

 

 

OK . the windows version is "windows 10 home edition" . so should I go ahead to install the BIOS update?

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41 minutes ago, AdvancedSetup said:

If it fixes an issue that you're having, yes.

BIOS update was installed successfully ! thanks for help with BIOS related @AdvancedSetup . and OK , one problem I still unable to solve it which is HIDClass Driver Fails to Install Through Windows Update

even download the driver.exe.file from the document isn’t help either . this driver won’t be installed .

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Posted (edited)
15 hours ago, AdvancedSetup said:

Did this file install properly or did it give any error during the install?

https://ftp.hp.com/pub/softpaq/sp94501-95000/sp94611.exe

 

yes the file was install properly and there is no any error messages during the install . even I had to install it for a second and third time but the same problem nothing is happened !

I’ve done A google search on this issue and I follow up with their Recommendation to fix the problem but nothing is works for me as I can tell ! 

Edited by Gt-truth

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51 minutes ago, AdvancedSetup said:

Perhaps open a support ticket with HP and see what they have to say about their system.

 

ok . thanks to you for help . this topic can now be closed

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Posted (edited)
On 5/22/2019 at 1:17 AM, AdvancedSetup said:

We can leave open for now and you let us know what HP has to say

Thanks

 

OK thanks . I’ve finally make an account on their support forum and even another account was already made on their website and the topic is made but there is no any reply so far . and I can’t find out to where and how to make an ticket on their website  .

a lot of topics without a reply .

Edited by Gt-truth

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