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Removal instructions for Rostpay


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What is Rostpay?

The Malwarebytes research team has determined that Rostpay is a bundler. These bundlers typically install potentially unwanted programs (PUPs) or adware on top of the desired software.

How do I know if my computer is affected by Rostpay?

You may see these warnings during install:

warning1.png

warning2.png
The additional offers can vary with the product you're installing and your location. In this example we used DriverHub on a system in the UK.

How did Rostpay get on my computer?

Bundlers use different methods for distributing themselves. This particular one was downloaded from their website:

website.png

How do I remove Rostpay?

Our program Malwarebytes can detect and remove this potentially unwanted program.

  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.

Is there anything else I need to do to get rid of Rostpay?

  • No, Malwarebytes removes Rostpay completely.
  • If you wish to remove the installed programs and extensions you can use the normal procedure from the Windows Control Panel for the programs and the browser extensions from the browser.

How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this bundler.

As you can see below the full version of Malwarebytes would have protected you against the Rostpay bundler. It would have blocked the installer before it became too late.

 

protection1.png


Technical details for experts

Possible signs in FRST logs:
 

(ROSTPEI LTD -> ROSTPAY LTD) C:\Program Files (x86)\DriverHub\DriverHub.exe
C:\Users\{username}\AppData\Roaming\ROSTPAY LTD
C:\Users\{username}\AppData\Local\ROSTPAY LTD

Folders added to the filesystem by the installer:

File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Users\{username}\AppData\Local\ROSTPAY LTD

    Adds the folder C:\Users\{username}\AppData\Roaming\ROSTPAY LTD


Malwarebytes log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 5/3/19
Scan Time: 8:50 AM
Log File: cd713208-6d6f-11e9-a956-00ffdcc6fdfc.json

-Software Information-
Version: 3.7.1.2839
Components Version: 1.0.563
Update Package Version: 1.0.10442
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 236491
Threats Detected: 1
Threats Quarantined: 1
Time Elapsed: 8 min, 44 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
PUP.Optional.Rostpay, C:\USERS\{username}\DESKTOP\DRIVER-HUB-INSTALL (1).EXE, Quarantined, [10874], [678525],1.0.10442

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention

Save yourself the hassle and get protected.

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