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Hi,

I have been having an issue with this virus for the past couple of days, I've tried different anti-virus/malware programs which will either not find anything or remove files which will reappear shortly after.

The virus suspends Malwarebytes unless I'm in safe mode, and will even prevent me from googling the issue on chrome. 

I saw a post from the 9th January where a user managed to resolve this issue and was wondering if I could receive the same report.

My FRST files are attached below, ran on 02/05/2019

 

Addition.txt FRST.txt

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download the attached Fixlist.txt file to  the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

When completed the computer will restart in Normal mode.

Please run the Farbar program and attach fresh logs for my review.

Also  please post the Fixlog.txt and let me know what problem persists.

fixlist.txt

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 Hi Nasdaq

I've followed your instructions and the issue at hand seems to be resolved.

Setup.exe no longer appears and I can now open Malwarebytes without it being suspended.

I have attached the Fixlog and new FRST files below, I will notify you if anything changes.

Thank you for your work and the quick response, I highly appreciate it.  
 

Addition.txt Fixlog.txt FRST.txt

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  • 2 weeks later...
  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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