Adding premium to my Android Phone

[SJW]

I have a license no for the premium product and want to update my phone to premium and the license no that I have does not work> I thought I could have premium on 3 devices?

We have Malwarebytes currently on a laptop and a computer.
Advice please.

Thanks

Sandra 

[exile360]

Greetings,

If you haven't done so already, please register with My.Malwarebytes.com using the same email address you used when you purchased your license so that you may track your license(s) and devices.  Instructions on how to do so may be found in this support article.  Once you've done that, verify the number of devices available for your license and the number of devices shown as active for your subscription.  Additional info on managing devices can be found in this support article.  It is likely that a past installation on a previous device or past reinstallation on an existing device is taking up one of your devices/installations and needs to be deactivated in the system to free up your additional license/installation.  You should be able to do so using the information and instructions in this support article.

If you still have trouble or the above information fails to resolve the issue to your satisfaction then please contact Malwarebytes Support directly via the form on the bottom of this page and they will assist you directly in getting the problem corrected so that you may get full use out of all of your licenses/activations.

Please let us know if there is anything else we might assist you with.

Thanks