Ands Posted April 29, 2019 ID:1310159 Share Posted April 29, 2019 Hello, I have used the trial on Malwarebytes on my work laptop and when it expired I have kept it to use the free version. Now I have a couple of questions. I've noticed that the MBAMService.exe is always running and I would like to know the reason why since the free version does not have real time protection. is there a way to disable that since it does not have any utility? Moreover, I would like to know what effect has the "Start up with windows" option if I am using the free versione that as it's stated does not have any real time esecution. Thank you in advance for any info Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted April 29, 2019 Staff ID:1310160 Share Posted April 29, 2019 ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: Spoiler If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so: Click "Reveal Hidden Contents" below for details on how to attach a file: Spoiler To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button. One of our experts will be able to assist you shortly. If you are having licensing issues, please do the following: Spoiler For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
exile360 Posted April 29, 2019 ID:1310217 Share Posted April 29, 2019 Greetings, For the free version MBAMService.exe is actually still used. It is the primary component for the scan/detection engine whenever a scan is executed. That said, you don't have to leave Malwarebytes running in the background if you don't want to nor do you need to allow it to start with Windows. It can be kept running in the tray if you wish for the sake of easy access as well as notifications when it's been a long time since you last ran a scan for example, however if you don't need that then you can select the option for it to not start with Windows and whenever you do run the program, as soon as you're done if you don't want it to continue to run in the background then simply right-click the Malwarebytes tray icon and select Quit Malwarebytes and that will terminate all Malwarebytes processes from memory including the service. I hope this helps, and if there is anything else we might assist you with please let us know. Thanks Link to post Share on other sites More sharing options...
Ands Posted April 30, 2019 Author ID:1310392 Share Posted April 30, 2019 Hello @exile360 Thank you very much for you answer. It did help! Link to post Share on other sites More sharing options...
exile360 Posted April 30, 2019 ID:1310402 Share Posted April 30, 2019 Excellent, I'm glad to be of service Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now