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What is TopShape?

The Malwarebytes research team has determined that TopShape is a potentially unwanted program that behaves like adware adware. These adware applications display advertisements not originating from the sites you are browsing.

How do I know if my computer is affected by TopShape?

You may see this warning during install:


and this entry in your list of installed Programs and Features:


How did TopShape get on my computer?

Adware applications use different methods for distributing themselves. This particular one was installed from their website.

How do I remove TopShape?

Our program Malwarebytes can detect and remove this potentially unwanted program.

  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.

Is there anything else I need to do to get rid of TopShape?

  • No, Malwarebytes removes TopShape completely.

How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this adware.

As you can see below the full version of Malwarebytes would have protected you against the TopShape adware. It would have blocked the installer before it became too late.



Technical details for experts

Possible signs in FRST logs:

(Keen Internet Technologies) [File not signed] C:\Users\{username}\AppData\Roaming\TopShape\SoftwareUpdate.exe
R2 TopShape Service; C:\Users\{username}\AppData\Roaming\TopShape\SoftwareUpdate.exe [917504 2015-10-09] (Keen Internet Technologies) [File not signed]
(Keen Internet Technologies) C:\Users\{username}\Desktop\topshape-hp.exe

TopShape (HKLM-x32\...\TopShape) (Version: - Keen Internet Technologies)

Changes made by the installer:

File system details [View: All details] (Selection)
    Adds the folder C:\Users\{username}\AppData\Roaming\TopShape
       Adds the file SoftwareUpdate.exe"="10/9/2015 2:09 PM, 917504 bytes, A
       Adds the file uninstall.exe"="4/24/2019 9:08 AM, 265903 bytes, A

Registry details [View: All details] (Selection)
       "DisplayIcon"="REG_SZ", ""C:\Users\{username}\AppData\Roaming\TopShape\SoftwareUpdate.exe""
       "DisplayName"="REG_SZ", "TopShape"
       "DisplayVersion"="REG_SZ", ""
       "EstimatedSize"="REG_DWORD", 896
       "Publisher"="REG_SZ", "Keen Internet Technologies"
       "UninstallString"="REG_SZ", ""C:\Users\{username}\AppData\Roaming\TopShape\uninstall.exe""
       "Install_Dir"="REG_SZ", "C:\Users\{username}\AppData\Roaming\TopShape"
       "Install_Params"="REG_SZ", ""
       "timestamp"="REG_DWORD", 1556176112
       "Install_Count"="REG_SZ", "1"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TopShape Service]
       "DisplayName"="REG_SZ", "TopShape Service"
       "ErrorControl"="REG_DWORD", 1
       "ImagePath"="REG_EXPAND_SZ, ""C:\Users\{username}\AppData\Roaming\TopShape\SoftwareUpdate.exe" /run "/aff_id=2000" "/app_id=1""
       "ObjectName"="REG_SZ", "LocalSystem"
       "Start"="REG_DWORD", 2
       "Type"="REG_DWORD", 16
       "WOW64"="REG_DWORD", 1

Malwarebytes log:


-Log Details-
Scan Date: 4/24/19
Scan Time: 9:17 AM
Log File: 05d7462a-6661-11e9-899f-00ffdcc6fdfc.json

-Software Information-
Components Version: 1.0.563
Update Package Version: 1.0.10306
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 236638
Threats Detected: 11
Threats Quarantined: 11
Time Elapsed: 5 min, 0 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 1
PUP.Optional.TopShape, C:\USERS\{username}\APPDATA\ROAMING\TOPSHAPE\SOFTWAREUPDATE.EXE, Quarantined, [1586], [247108],1.0.10306

Module: 1
PUP.Optional.TopShape, C:\USERS\{username}\APPDATA\ROAMING\TOPSHAPE\SOFTWAREUPDATE.EXE, Quarantined, [1586], [247108],1.0.10306

Registry Key: 4
PUP.Optional.TopShape, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\TopShape Service, Quarantined, [1586], [247108],1.0.10306
PUP.Optional.TopShape, HKLM\SOFTWARE\WOW6432NODE\TOPSHAPE, Quarantined, [1586], [247107],1.0.10306
PUP.Optional.TopShape, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\TopShape, Quarantined, [1586], [180967],1.0.10306
PUP.Optional.TopShape, HKLM\SOFTWARE\WOW6432NODE\TopShape_mo, Quarantined, [1586], [306585],1.0.10306

Registry Value: 1
PUP.Optional.TopShape, HKLM\SOFTWARE\WOW6432NODE\TOPSHAPE|INSTALL_DIR, Quarantined, [1586], [247107],1.0.10306

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 1
PUP.Optional.TopShape, C:\USERS\{username}\APPDATA\ROAMING\TOPSHAPE, Quarantined, [1586], [180967],1.0.10306

File: 3
PUP.Optional.TopShape, C:\USERS\{username}\APPDATA\ROAMING\TOPSHAPE\SOFTWAREUPDATE.EXE, Quarantined, [1586], [247108],1.0.10306
PUP.Optional.TopShape, C:\Users\{username}\AppData\Roaming\TopShape\uninstall.exe, Quarantined, [1586], [180967],1.0.10306
PUP.Optional.TopShape, C:\USERS\{username}\DESKTOP\TOPSHAPE-HP.EXE, Quarantined, [1586], [83574],1.0.10306

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention

Save yourself the hassle and get protected.

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