My life time license was blacklisted

[daviddinh]

Who can I contact about my blacklisted lisence I purchase off a third party can show proof of purchase

[exile360]

Greetings,

You may contact Malwarebytes Support directly via the form on the bottom of this page and they should be able to assist you.

If there is anything else we might assist you with please don't hesitate to let us know.

Thanks

[daviddinh]

Thank you for the quick response. I just put through a support ticket hopefully everything will be resolve

[exile360]

Excellent, I'm sure they'll be able to get the situation resolved.

[reza_88]

On 4/21/2019 at 1:37 PM, daviddinh said:

Who can I contact about my blacklisted lisence I purchase off a third party can show proof of purchase

Just out of curiosity, how long have you been using Malwarebytes using that life time license?

[daviddinh]

Close to 6 months now

[David H. Lipman]

@exile360 can confirm this but the sale of Life Time Licenses ended well before 6 months ago. Most likely, Years ago.

Whom did you obtain said license from ?

 

[daviddinh]

I bought it off a site call CheapAntivirus.bid

[David H. Lipman]

Its a fraud.  There is a high propensity of malicious and nefarious sites hosted on the TLD .BID

• Web site is hosted by Private Customer, Cameroon
• Mail Server is hosted by Yandex enterprise network, Russian Federation

EDIT:

I went to the site and chose "About Us" - No information.

I went to "Contact Us".  No information on whom they are or where they are located and the Contact is only a Web Form.  No email address, no phone number - nothing.  Red Flags of fraud.  One must vet a web site for legitimacy before spending money with a web site.

Edited April 22, 2019 by David H. Lipman