joangolfing Posted April 20, 2019 ID:1308811 Share Posted April 20, 2019 I have been getting the same number of threats located with each scan I have done for a few days. 27 threats are located each time. I got warnings about downloading the Farbar Recovery Tool. Is it safe to download? How do I get around the warnings before downloading that file? Here are 2 scans I have done. Attached. MyMalware.txt MyMalware2.txt Link to post Share on other sites More sharing options...
nasdaq Posted April 20, 2019 ID:1308824 Share Posted April 20, 2019 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Your copy of Chrome may have been compromised Remove Chrome from your Computer and reinstall a fresh copy later. If you remove the syncing of your account you must remove it before you save your bookmarks etc... Delete Your Google Chrome Browser Sync Data if you sync with other devices. <- Important ...https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Before you remove Chrome Export your Bookmarks Chrome will export your bookmarks as a HTML file, which you can then import into another browser. How To: http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks Before you remove Chrome Export your Passwords How to export your saved passwords from Chromehttps://betanews.com/2018/03/09/export-chrome-passwords/ Clear your Chrome cache and cookieshttps://support.google.com/chromebook/answer/183083?hl=en Remove Chrome using the the instructions on this page.https://support.google.com/chrome/answer/95319?hl=en Re-install Chrome and the Bookmarks. <<<>> Let me know if the problem is solved or not. ==== Some Security program will quarantine the download. Let me know whick Virus Security program you use and I may be able to help you for now or later downloads. Link to post Share on other sites More sharing options...
joangolfing Posted April 20, 2019 Author ID:1308828 Share Posted April 20, 2019 Thanks I am printing out this advice and will follow it. Will let you know what happens. Link to post Share on other sites More sharing options...
joangolfing Posted April 20, 2019 Author ID:1308838 Share Posted April 20, 2019 Thanks for your help nasdaq-----Seems to be back to normal. I'll watch what happens with Chrome usage over the next few day. Here Is what I did: 1.Uninstalled Chrome 2.Ran scan found same 27 threats Deleted them. 3.rebooted computer 4.ran Malw. B. scan it was clear 5.Reinstalled Chrome and went to a variety of my bookmarked sites 6. Ran Malw B. scan and it was clear again. Link to post Share on other sites More sharing options...
nasdaq Posted April 20, 2019 ID:1308850 Share Posted April 20, 2019 Looking good. Glad we could help. Link to post Share on other sites More sharing options...
joangolfing Posted April 21, 2019 Author ID:1308932 Share Posted April 21, 2019 My scan is still clear on Day#2. The reinstallation of Chrome worked. Thanks. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 23, 2019 Root Admin ID:1309208 Share Posted April 23, 2019 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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