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raider89

Infected Cleanup - Asking for Assistance

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Downloaded a bad file, keep getting tmp.exe files in the windows/temp folder after restarts.  Ran a bunch of programs and files, restarted computer and they didn't come back but would like a look over for any cleanup that should be done or an eye for anything missed.

Originally couldn't open Malewarebytes so I ran the rootkit program I seen in the pinned message and the FRST64 then it let me open it finally.  Also had roguekiller log also.

Addition.txt FRST.txt Malwarebytes Results.txt mbar-log-2019-04-19 (18-50-51).txt RogueKiller.txt system-log.txt

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Hello @raider89 and :welcome:

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

Thanks

Ron

 

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Great, log looks good. Let me have you run one more round of scans to make sure we've found everything and removed.

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, please click Clean & Repair.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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Overall the logs look pretty good. It looks like perhaps the FRST log was either edited or did not fully complete as there are missing entries but as said, overall looks good.

The computer does not show signs of an infection at this time.

You do have a lot of entries in your hosts file to block Avast, but I don't even see that you have Avast installed anymore

 

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Ron

 

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Yeah my computer seems to be running good now, noticing my windows defender is being turned off but im guessing thats because of another real time protection I had installed but I uninstalled the ones running real time so hopefully it stays on now.

Im not entirely sure what you mean regarding Avast, I've never used Avast (if you're referring to the virus protection program).

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Not an issue. Perhaps you obtained a hosts file from some site at some point in time. All good.

I'll go ahead and close your topic and wish you well

Take care

Ron

 

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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