All Custom Device Name Information with Names/Device Name/more MISSING

[computerz101]

Ok so I have many different license where i have purchased many subscriptions with many different seats for each for friends, family, co-workers, my systems, and others and I have which seat under which license specified by device name/person name/date added and ALL OF THE INFORMATION IS GONE FOR EVERY SINGLE LICENSE AND EVERY SINGLE SEAT UNDER EACH LICENSE. This is very unprofessional. I have had nothing but problems for the past I want to say 8 months not being able to view the information I had in there to being able to add information and finally see it less than 2 months ago and now all of the sudden everything is gone. I NEED THIS FIXED ASAP or a refund for every single license and seat PERIOD!

[Malwarebytes]

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[exile360]

Greetings,

I don't know if they are having problems on the backend/cloud side of things or if they've simply made changes to how and what information is displayed, however the best way to seek assistance with this issue would be to contact Malwarebytes Support directly via the form on the bottom of this page as they have direct access to the licensing system.

In the meantime I've made a note of this issue and will report it to the team in case it is some kind of bug with the licensing system or a changed/removed feature so that they might fix or consider restoring the former functionality.

Just for info, another user reported the same issue here.

Please let us know if there is anything else we might assist you with.

Thanks