Is MWB Support Tool a clean install short cut ?

[deucy14]

I saw in the lest of features something about helping in upgrade in versions.  I am behind in doing that on a few computers. 

Does this Tool make the process of doing a clean install any quicker ?  Or does it just help adding a new version on top of an old one.

I would appreciate a quick answer as I am really pressed right now.

Thank you in advance for your kindness !

 

[Malwarebytes]

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[exile360]

Greetings,

Yes, the tool does include a clean install function.  For installing a new version over the top of an existing version you can just run the installer for the new build, however if you wish to perform a clean install then follow these steps to do so:

1. Download and run the Malwarebytes Support Tool
2. Accept the EULA and click Advanced tab on the left (not Start Repair)
3. Click the Clean button, and allow it to restart your system and then reinstall Malwarebytes, either by allowing the tool to do so when it offers to on restart, or by downloading and installing the latest version from here
   

[deucy14]

Thanks for that Exile360.    I had read elsewhere from a description posted a year ago in general what you stated here.  Your statement here is more deliberative and it a bit more descriptive.  (A change to some words and a few more added is what I mean.)   I knew by going thru the procedures after a download there would be electives; I just wanted to know in advance. 

The mb-clean tool stands to be a great tool to replace my more laborious manner of doing a clean install. My kudos to the Malwarebytes team ! 

(You can use anything in this post as a testimonial from me ! )  😊

 

 

 

 

[exile360]

Yes, the automation in that tool definitely makes the job of performing a clean install much easier than having to dig through folders and the registry to seek out any remaining traces and is also much safer (and potentially more comprehensive) than trying to use a third party tool such as Revo and the like.

If there's anything else we might assist you with please don't hesitate to let us know.

Thanks

[deucy14]

FYI.....I used the Malwarebytes Support Tool for the first time hours ago, and it was pretty slick except for....

......I choose to allow it to download and install the newest version and build of MWB, but after its reboot, MWB was not even downloaded. 

What I experienced:

1.  The previous version remained in the Programs. 

2.  In Programs, a current date folder appeared for MWB, but not even a rabbit appeared....nothing.  I did first  a search in the download folder and then one for the entire computer with negative finding.

3.  Over a period of a number of minutes, 5 to 10,  the previous version and its folder it was in, within Programs, disappeared.  and still no contents in the current date folder.

4.  I manually downloaded the current version, executed it, and everything worked fine.  

***  Scan with MWB Premium (trial)        inclu Root Kits, 47 min.  Negative Findings.

***  Equipment:         HP Laptop Pavillion  4 years old       Windows 10 Home      (more in attchmt)                          

 

 

[exile360]

If Fast Startup is enabled, or if you're using any sort of software firewall (other than the built in Windows Firewall) that could be the reason.  You can learn more about Fast Startup here as well as here.  It's been known to cause issues with Malwarebytes and other programs as well as some hardware components/drivers at times.