BrooksNYC Posted April 15, 2019 ID:1307969 Share Posted April 15, 2019 Hello, all. This morning's scan turned up a jaw-dropping 453 PUPs connected with a repair service called "Reimage." Not sure if this is the same scam mentioned more than once on this forum (a scam which employs numerous URLs for purposes of entrapment), but I've a sinking feeling it might be. Here's where I swallowed the bait: https://www.reimageplus.com/ Furthermore, I was linked to Reimage via an online—seemingly legit—computer mag, whose name I've forgotten, wouldn'tcha know. Google turns up conflicting discussions on the topic (Reimage scam or legit?), with opinions on both sides. So I turn to you for the final word. In the meantime, I've corralled the PUPs into quarantine, and re-scanned. The new scan runs clean. Are there additional procedures I should undertake to make sure I'm okay? If anyone's interested in the gory results of the first scan, I've attached them below. Last, but not least, can I safely delete everything in quarantine? Grateful thanks to you forum heroes. Brooks ------------------------- Malwarebytes 3.7.1 Windows 10 Pro x64 (release 1809) Malwarebytes scan 15 Apr 2019.txt Link to post Share on other sites More sharing options...
BrooksNYC Posted April 15, 2019 Author ID:1307981 Share Posted April 15, 2019 FRST and Addition scan results attached below. FRST.txt Addition.txt Link to post Share on other sites More sharing options...
nasdaq Posted April 16, 2019 ID:1308077 Share Posted April 16, 2019 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know what problem persists. p.s. You do not need the Reimage program. Do not install programs that are suggested or forced on you. fixlist.txt Link to post Share on other sites More sharing options...
BrooksNYC Posted April 16, 2019 Author ID:1308079 Share Posted April 16, 2019 Nasdaq, I greatly appreciate your help, and am sorry for the trouble. Reimage certainly didn't fix my computer's audio problems, as I'd hoped it might. That aside, it hasn't caused any problems that I'm aware of. If anything suspicious crops up, I'll post word here. Will delete Reimage from quarantine. Am relieved to be rid of it, and my sincere thanks to you. Attached below, the Fixlog file. Brooks Fixlog.txt Link to post Share on other sites More sharing options...
nasdaq Posted April 16, 2019 ID:1308099 Share Posted April 16, 2019 Glad we could help. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 19, 2019 Root Admin ID:1308743 Share Posted April 19, 2019 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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