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Clio

Red highlighted mbae in Firefox crash reports

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In the last few months I often get crashes in Firefox 52.9.0 ESR running on Vista 32bit. So I decided to look at crash reports in Firefox. There are some red lines about MBAE. Some of them are in Modules section, some in Threads. Does that mean MBAE is the main cause of crash? (Two screenshots attached!).

I completely uninstalled MBAE just to test how Firefox would behave without it.

Thanks in advance.

Firefox Crash Modules _ mbae.jpg

Firefox Crash Threads _ mbae.jpg

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Hi Clio,

Thanks for your post. Can you try this early Beta version of MBAE 1.13 and let us know if your problem persists. Thanks.

 

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Thanks. I could try the new beta.

But first let's clarify the situation. I'm still not sure if MBAE is the real cause of crashes I got. I wasn't able to find any explanation on the net about these red lines in Firefox crash reports.

Was still getting some hangs/crashes in Firefox although MBAE was already uninstalled. Until I disabled WebGL via about:config. Is there more than one reason? Does WebGL trigger crash as well? Need some time to be sure. I'll report back.

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MBAE is completely uninstalled (no registry entries etc.). WebGL is disabled as well. Unfortunately the problem persists. Firefox still hangs randomly and crashes when trying to close it. 😞

At this point, I think the problem isn't related to MBAE. Maybe I have to reset Firefox.

Thanks for trying to help.

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Yes, I would recommend a Firefox reset myself. Then do some testing to confirm if the issue is resolved by that reset or not and let us know please.

 

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As a last resort, before resetting Firefox, I was focusing on my antivirus software Panda Dome 18.05. There were no hangs / no crashes while it was temporary disabled. I visited a few "safe" web pages only with no protection. Two days long!

Then I installed the latest MBAE 1.13.1.60. It works very well since yesterday. No problems by now.

From now on, I'll be monitoring Panda Dome, after enabling it again. Thanks for your help.

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The problem was related neither to MBAE nor to Panda Dome. It was related to Adobe Flash plugin in Firefox. After disabling "protected mode", no more tab hangs or crashes when closing Firefox.😉

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