Clio Posted April 12, 2019 ID:1307641 Share Posted April 12, 2019 In the last few months I often get crashes in Firefox 52.9.0 ESR running on Vista 32bit. So I decided to look at crash reports in Firefox. There are some red lines about MBAE. Some of them are in Modules section, some in Threads. Does that mean MBAE is the main cause of crash? (Two screenshots attached!). I completely uninstalled MBAE just to test how Firefox would behave without it. Thanks in advance. Link to post Share on other sites More sharing options...
Staff Arthi Posted April 12, 2019 Staff ID:1307699 Share Posted April 12, 2019 Hi Clio, Thanks for your post. Can you try this early Beta version of MBAE 1.13 and let us know if your problem persists. Thanks. Link to post Share on other sites More sharing options...
Clio Posted April 13, 2019 Author ID:1307760 Share Posted April 13, 2019 Thanks. I could try the new beta. But first let's clarify the situation. I'm still not sure if MBAE is the real cause of crashes I got. I wasn't able to find any explanation on the net about these red lines in Firefox crash reports. Was still getting some hangs/crashes in Firefox although MBAE was already uninstalled. Until I disabled WebGL via about:config. Is there more than one reason? Does WebGL trigger crash as well? Need some time to be sure. I'll report back. Link to post Share on other sites More sharing options...
Clio Posted April 15, 2019 Author ID:1307919 Share Posted April 15, 2019 MBAE is completely uninstalled (no registry entries etc.). WebGL is disabled as well. Unfortunately the problem persists. Firefox still hangs randomly and crashes when trying to close it. 😞 At this point, I think the problem isn't related to MBAE. Maybe I have to reset Firefox. Thanks for trying to help. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 15, 2019 Root Admin ID:1307968 Share Posted April 15, 2019 Yes, I would recommend a Firefox reset myself. Then do some testing to confirm if the issue is resolved by that reset or not and let us know please. Link to post Share on other sites More sharing options...
Clio Posted April 17, 2019 Author ID:1308154 Share Posted April 17, 2019 As a last resort, before resetting Firefox, I was focusing on my antivirus software Panda Dome 18.05. There were no hangs / no crashes while it was temporary disabled. I visited a few "safe" web pages only with no protection. Two days long! Then I installed the latest MBAE 1.13.1.60. It works very well since yesterday. No problems by now. From now on, I'll be monitoring Panda Dome, after enabling it again. Thanks for your help. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 17, 2019 Root Admin ID:1308281 Share Posted April 17, 2019 Sounds good. Thanks for the follow-up @Clio Link to post Share on other sites More sharing options...
Clio Posted April 27, 2019 Author ID:1309909 Share Posted April 27, 2019 The problem was related neither to MBAE nor to Panda Dome. It was related to Adobe Flash plugin in Firefox. After disabling "protected mode", no more tab hangs or crashes when closing Firefox.😉 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 27, 2019 Root Admin ID:1309997 Share Posted April 27, 2019 Again, thanks the update. 👍 Link to post Share on other sites More sharing options...
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