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Hi,

Yesterday my sister used computer and was installing some stuff.

Today i saw some problems with PC,  randomly showing pop ups on screen. I knew it must be some malware,

Wanted to download Malwarebytes, but my browser stucked, had to close by force :)

from another PC downloaded this antyvirus and install, but stucked again i know it's this virus fault.

In task manager I see 32-Bit Setup Launcher.

I can't get rid out this virus, please check those logs and tell me what should i do.

 

FRST.txt Addition.txt

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Started from safe mode, because normally this virus stucked all malwarebytes programmes. In safe mode i haven't got internet, although i turned safe mode with intenet, so i didn't update.

Turned system on normally launched this mbar root kit again, it haven't freezed. Downloaded datebase and found some stuff. Then opened the Malwarebytes scanned and found more viruses.

I think it's gone :)

Thanks so much for help.

Please keep this thread open for a while in case if it occure again

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  • Root Admin

Hello @Piers17

If you want to verify all is good, then let's get all new logs, please.

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, please click Clean & Repair.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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