how to configure full scan

[sweettasha]

I recently installed 3.7.1. It automatically started running a daily scan. I don't know how to tell whether this scan is a full scan of the system drive. How can I determine what type of scan this is. If it's not a full scan, how to I set one up?

Thanks. Phil.

[Malwarebytes]

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[1PW]

Hello @sweettasha and

The default type of scan you are seeing is the very useful Threat Scan.  As the real-time protections of the Premium edition are quite effective, the seldom needed and separate Custom Scan can still be demanded and/or scheduled.

You may always examine the results of any scans by pulling up the Reports feature.

HTH

Edited April 8, 2019 by 1PW

[sweettasha]

Hi,

How do I navigate to Custom Scan?

 

 

 

Thanks. Phil.

[SPDIF]

Just click on the SCAN button, where you will see the menu for custom scan in the middle.

[sweettasha]

When I click on SCAN the choose the Scan tab, here's what I see
I don't see any way to navigate to the menu.

Thanks. Phil.

 

[Firefox]

1 hour ago, sweettasha said:

When I click on SCAN the choose the Scan tab, here's what I see
I don't see any way to navigate to the menu.

Simple close the summary report by clicking on Close X on the top right of that windows...

Edited April 8, 2019 by Firefox

[sweettasha]

Hi,

I did what you said.

Here's my scan report screen

I clicked the X and it went back to the initial screen.

I also exported the report.

malwarebytes report_scan export.txt

Thanks. Phil.

malwarebytes report_scan export.txt

[sweettasha]

-Log Details-
Scan Date: 4/8/19
Scan Time: 2:03 AM
Log File: 0dbc9272-59c4-11e9-9f46-8cec4b5c41c6.json

-Software Information-
Version: 3.7.1.2839
Components Version: 1.0.563
Update Package Version: 1.0.10044
License: Premium

-System Information-
OS: Windows 10 (Build 16299.1029)
CPU: x64
File System: NTFS
User: System

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Scheduler
Result: Completed
Objects Scanned: 267815
Threats Detected: 0
Threats Quarantined: 0
Time Elapsed: 3 min, 57 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)

(end)

[exile360]

Close the report and return to the main Malwarebytes UI then click on the Scan tab on the left and you should now see the following screen; select Custom Scan as shown then click on the Configure Scan button at the bottom and you'll be able to select the locations you want Malwarebytes to scan:

More info on the different scan types and methods can be found in this support article.

[sweettasha]

I don't see the screen you show in your post.

Here is mine:

I posted this previously.

Thanks. Phil.

 

 

 

 

 

[1PW]

Hello @sweettasha:

Are you able to follow the advice of @Firefox in the #7 post above at https://forums.malwarebytes.com/topic/245421-how-to-configure-full-scan/?do=findComment&comment=1307128 ?

HTH

[exile360]

42 minutes ago, sweettasha said:

I don't see the screen you show in your post.

Here is mine:

I posted this previously.

Thanks. Phil.

 

 

 

 

 

Right, you need to click on that little Close X item in the upper right of the large white area in the middle.  That will dismiss the scan results screen and reveal the scan selection screen pictured in the image I posted.  Right now you're still looking at the scan results from your previous scan.

[sweettasha]

OK, here's what I am doing: Open the program; that displays the "Awesome You're Protected" screen, with the Dashboard, Scan, Quarantine, Reports, Settings , and Quick Tour at the left. Which of those at the left do you want me to click to get to the screen that's like yours?

Thanks. Phil.

[exile360]

Click the Scan tab on the left, but after you do that you need to click on the Close X item indicated by the red arrow in the image in this post.  Basically, the scan results page takes over the Scan tab after a scan has completed until you click on that Close X item to dismiss it to return it to the normal scan selection screen.  You need to click that Close X link/option.  It isn't the best user experience, but that's the way the program UI works currently.

[sweettasha]

I've tried that. It doesn't change anything.

[1PW]

Hello @sweettasha:

What is the next thing you see just after you left-click "Close X" of a previous scan?

Thank you.

[exile360]

There's a detailed set of instructions in this support article that may help.

[sweettasha]

I don't know what I did differently this time but when went in to reproduce the problem, it launched a full scan. I think I had been getting confused between the various postings. Not that they were a waste of time.

I appreciate everyone's help in resolving this issue.

My only remaining questions are:
1. Can I schedule the full scan to run automatically on a recurring basis?
2. Are there settings that I should be reviewing to be certain they are what I want. For example, I stumbled upon the rootkit option, which was OFF by default. I set it to ON.

Again, Thanks for your help. Phil.

[1PW]

Hello @sweettasha:

It's great you have navigated the scan features now.

No doubt you will receive differing opinions.  Running a Custom Scan is normally not required as long as you do run scheduled Threat Scans about once per week. Of course you could run an on-demand Custom Scan once or twice per year.  Yes - Custom Scans can be scheduled like any other type scan.

All of the other effective real-time features of Malwarebytes for Windows are protecting your system making frequent scans unnecessary.  Threat or Custom.

Adding the useful Rootkits element to any scan will significantly add to the run-time of that scan.  However, if scans are scheduled thoughtfully, the amount of run-time is seldom an issue.

Cheers

Edited April 9, 2019 by 1PW

[exile360]

You'll also find more details on using the scan scheduler in this support article and the user guide for Malwarebytes provides even more details in the Scan Schedule section and the guide can be downloaded from this page (you'll require software to view PDF files such as Adobe Reader to open it).