Exploit Protection won't enable

[Winjama]

Hi, Everything on my Windows 10 Home machine has been running fairly smooth. When I turned on the machine this morning, I got an alert that Malwarebytes was unable to turn on Exploit Protection. I've attached the requested zip file.

mb-check-results.zip

[exile360]

Greetings,

Please try excluding Malwarebytes' files from your antivirus' real-time protection to see if that resolves the issue.  The list of items to exclude may be found in this support article.  Restart your system once the exclusions have been created to see if Exploit Protection starts and remains enabled as it should.

If it does not and the issue persists then please perform a clean installation of Malwarebytes to see if that fixes the problem:

1. Download and run the Malwarebytes Support Tool
2. Accept the EULA and click Advanced tab on the left (not Start Repair)
3. Click the Clean button, and allow it to restart your system and then reinstall Malwarebytes, either by allowing the tool to do so when it offers to on restart, or by downloading and installing the latest version from here
   

Please let us know how it goes and if the issue is corrected or not.

Thanks

[LiquidTension]

Hi @Winjama,

Thanks for reporting the issue.

Please could you provide the following information:

Export Event Logs

• Press the Windows Key + R on your keyboard at the same time. Type eventvwr.msc and click OK.
• Expand Windows Logs.
• Right-click Application and click Save All Events As.... Name the file application and click OK.
• Repeat for Security and System.
• Navigate to the location of the files. Highlight the three files, right-click one and click Send to followed by Compressed (zipped) folder.
• Name the Zip file EventLogs.zip and attach the file in your next reply.